Advanced Certificate in Power Distribution Management

Course Contents:

POWER DISTRIBUTION SECTOR

BLOCK 1
SECTORAL OVERVIEW AND ENABLING FRAMEWORK

-Unit 1 Power Sector in the Country
-Unit 2 Acts and Policies: The Salient Features
-Unit 3 Distribution Reforms: The Changing Perspective

BLOCK 2
OPERATION AND MAINTENANCE

-Unit 4 Introduction to Power Distribution System
-Unit 5 Sub-station Equipment and Distribution Lines
-Unit 6 Distribution Transformer

BLOCK 3
QUALITY OF SUPPLY AND SERVICES

-Unit 7 Performance Benchmarking
-Unit 8 Key Performance Indicators
-Unit 9 Performance Improvement and Operation Management

BLOCK 4
DISTRIBUTION LOSS REDUCTION AND EFFICIENCY IMPROVEMENT

-Unit 10 Concepts and Principles of Distribution Losses
-Unit 11 Technical Loss Reduction
-Unit 12 Commercial Loss Reduction
-Unit 13 Metering and Billing System

ENERGY MANAGEMENT and IT APPLICATIONS

BLOCK 1
ENERGY CONSERVATION, AUDIT AND ACCOUNTING

-Unit 1 Energy Conservation
-Unit 2 Energy Accounting
-Unit 3 Energy Auditing
-Unit 4 Demand Side Management
-Unit 5 DSM on Consumer Side

BLOCK 2
ELECTRICITY SAFETY AND DISASTER MANAGEMENT

-Unit 6 IE Rules and Safety Procedures
-Unit 7 Accident Prevention and Protection
-Unit 8 Disaster Management
-Unit 9 Impact of Disaster

BLOCK 3
IT APPLICATIONS IN DISTRIBUTION BUSINESS MANAGEMENT

-Unit 10 Overview of Distribution Business and Information Technology
-Unit 11 IT Systems Applications in the Network - I
-Unit 12 IT Systems Applications in the Network - II

BLOCK 4
IT INTERFACE IN CUSTOMER SERVICES

-Unit 13 Customer Information and Satisfaction
-Unit 14 Metering: Issues, Concerns and Innovations
-Unit 15 Billing: Issues, Practices and Innovations
-Unit 16 Collection: Issues and Innovations

MANAGEMENT OF POWER DISTRIBUTION

BLOCK 1
PRINCIPLES OF MANAGEMENT

-Unit 1 Aspects of Management
-Unit 2 Customer Relationship Management
-Unit 3 Customer Involvement and Participation
-Unit 4 Conflict Management

BLOCK 2
CHANGE MANAGEMENT IN POWER DISTRIBUTION

-Unit 5 Change Management: Concepts and Processes
-Unit 6 People Change Management
-Unit 7 Change Requirements
-Unit 8 Emerging Developments

BLOCK 3
PROJECT DEVELOPMENT AND IMPLEMENTATION

-Unit 9 Project Development
-Unit 10 Turnkey Contracts and Unit Rate Contracts
-Unit 11 Detailed Project report Preparation and Appraisal Project Management

BLOCK 4
COMMUNICATION SKILLS AND MOTIVATION

-Unit 12 Communication: Issues and Aspects
-Unit 13 Motivation: Issues and Aspects
-Unit 14 Developing Communication Skills

BLOCK 5
FINANCIAL MANAGEMENT

-Unit 15 Accounting Principles
-Unit 16 Financial Statements
-Unit 17 Financial Analysis
-Unit 18 Cost Management