Air Hostess (Cabin Crew) Diploma

IIFLY Aviation Training Centre
In Mumbai

Price on request
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Important information

  • Diploma
  • Mumbai
  • Duration:
    10 Months

Important information

Where and when

Starts Location
On request
302, Siddhigiri, 3rd Floor, Old Nagardas Cross Road, Near Bhuta High School, Andheri (East), 400069, Maharashtra, India
See map

Course programme

Educational qualification: Twelfth passed

Age: Minimum age is seventeen year and should not exceed than twenty three years

Height: at least five feet two inches for a girl, five feet six inches for a boy.
flawless skin, dental feature should be normal, Good fluency in English

Process of Admission
Admission will be on the basis clearing an aptitude test & on the basis of personal interview and screening
: Aviation
Embarkation and Disembarkation,Flight, Food & Beverage,Traffic Documents Check, Announcement, Galley, Storage Locker, Flight Emergencie, Hijacking

: Hospitality
Hotel Terminology, Food & Beverage, Front & Back Office, Housekeeping, Room Service, Registration & Reservation Formalities, Handling Complaints

: Basic English plus Speaking
Learning good English, Reading skills Grammar, Speech and Articulation, Comprehension, Role Play, Public Speaking and Presentation including assignments, Feedback and Corrective action

: Grooming
Hygiene, Make up, Clothes, Attire, Accessories, Colour, Appearance, Diet and Health

: Travel administration
Geography - Countries, City, Airport, Capital, Code, Currency, Travel Document, TIM, Health Care and Travel Insurance, Hotel, Car Rental, Packaged & Individual Tours, Time Theory, Planning Itinerary, OAG Flight Guide, Airport and Aircraft Service, International Convention, Freedom of the air, International Organization, Customer Service, Fare Construction - TC Area and Sub-Area, Global Indicator, Fare Selection Criteria, Type of Journey, One Way and Return Journey, Special/Promotional/Mass Fares

: Computerized Reservation System

Electronic ways of booking flight, making Reservation & creating Passenger PNR and calculating best fare, Queue Administration, Special & Other Service Request, Hotel and Car Booking

: Soft Skill (Personality Development, Time administration, Communication Skill, Telephone Etiquette, Interview Skills and Group Discussion)
This programme will result in the development of your personality & character making, creating leadership quality, how to build your confidence, How to improve your efficiency and fine tune your communication skills to handle customers & handle emergency situation in an efficient way.

: First Aid programme
To attend to the hurt or sick passenger, basic training of First Aid is required & is a must requirement requirement. Trained Medical Person will give this training in how to deal with medical emergency during flight

: Swimming programme
This is an essential part of the training here you will learn to swim just to save yourself and also the life of the passengers

: In-flight Service Training in Aircraft Simulator Training
Part of the practical training where you will be trained in all the functions that you would be needed to do in actual daily routine on a flight with the preparation for landing and taking off, safety advantages & tools, how to handle emergency

Evaluation and Certification
Will be on the basis of Class Performance, Class Tests, Group-Discussion, Mock Interview and Tel Etiquette simulation, Project and Assignment and on approx hundred percent attendances.

Job opportunity
Successful student will be helped in jobs with Airlines

Career prospect
Ground Hostess, Airline City OfficeHospitality Industry, Grooming School, Air Hostess, Airline Kiosks at Airports

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