Airline Customer ServiceSKY AIR ACADEMY
Price on request
This course is appropriate for those who are desirous of entering Aviation Sector. Doing this course you can find your way in fields related to Ticketing, reservation, traffic, helpdesk, cargo reservation and many more aspects related to the course. In this course candidates would be learning many facades pertaining to customer service like how can you enhance existing levels of CRM, ways to improve your presentation as well as verbal skills, forms through which you can close in with customers, understanding cultural diversity, methods of overcoming stress and prevailing trends happening in Customer service. This course is aptly designed for people who want to built their career in the field of Customer Relationship Management, Ticketing Handling Centers, Logistics, HR related issues, Cargo Reservation practice, public relations practices and fight stewards.
The key benefits derived from doing this course are as follows:
(a) Enhancement and polishing of communication skills.
(b) Get a grip over customer relation techniques.
(c) Comprehend the ways to handle complaints.
(d) How you can handle stress.