Architect Identity & Access Management

This unit is about creating documents (such as case studies, best practices, project artifacts, reports, minutes, policies, procedures, work instructions etc.) for sharing knowledge with internal or external stakeholders. This unit is not intended to cover technical documents or documents to support the deployment and use of products/applications, which are dealt with in different standards. Scope This unit/task covers the following: Appropriate people:  line manager  owner of documents  subject matter experts  shop floor technicians/ operators Performance Criteria (PC) w.r.t. the Scope To be competent, you must be able to: PC1. establish with appropriate people the purpose, scope, formats and target audience for the documents PC2. access existing documents, language standards, templates and documentation tools from your organization’s knowledge base PC3. liaise with appropriate people to obtain and verify the information required for the documents PC4. confirm the content and structure of the documents with appropriate people PC5. create documents using standard templates and agreed language standards PC6. review documents with appropriate people and incorporate their inputs PC7. submit documents for approval by appropriate people PC8. publish documents in agreed formats PC9. update your organization’s knowledge base with the documents PC10. comply with your organization’s policies, procedures and guidelines when creating documents for knowledge sharing Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company/ organization and its processes) You need to know and understand: KA1. your organization’s policies, procedures and guidelines for creating documents for knowledge sharing KA2. the purpose and scope of the work to be carried out and the importance of keeping within these boundaries KA3. who to involve when developing documents and their roles and responsibilities KA4. intended audiences for documents