B. Tech.:English for Professional Communication

Part I

Professional Oral Communication Course

Introduction Professional Communication: Need, principle, channels, forms and barriers

Speaking for professional Purposes: Nature of Oral Communication, Oral Communication Process, and characteristics of Oral Communication

Group Discussion Group Discussion(GD): nature, uses and importance

Leadership function in Gd; developing leadership qualities and positive group behaviour

Starting discussions: opening the discussion, stating objectives, suggesting good group procedure (Time management, speaking procedure, etc) Giving opinions, asking for opinions and supporting opinions in GD Making suggestions and asking for suggestions Balancing points of view, expressing advantages, disadvantages and consequences Some pitfalls in discussions, fallacies in argument and rebuttal, concluding and controlling discussions

Job Interview: The interviewing process, types of interviews and interview formats Pre-interview preparation techniques, self-analysis, skills assessment, company analysis, job analysis, practice, developing interview file

Projecting success: The beginning, the middle and the end of the interview

Interview Strategies: Upholding the personality and overcoming interviewing hazards

Part II

Professional Report Writing: Characteristics of business reports, reports and other forms of communication, features of good reports

Types of reports (Formal/informal) Structure of formal reports: Front matter, main body and back matter

Style of reports: Readability of reports, choice of words and phrases, construction and length of sentences and paragraphs

Business Correspondence Official communication: nature and principles of business correspondence Structure of business letters Business letter formats Letter giving instructions Letters of requests and inquiries Letters of complaints Employment letters and applications CV and resume writing

Business memos: Forms and structure Writing an effective memo