Business Etiquette Training

The Business-Etiquettes Teaching plus Personal-Grooming Teaching carried out by M.M.M. institute as part of its Soft-Skills Teaching emphasizes on education business etiquettes guidelines; to provide applicants so that they may self-assuredly present themselves in the worldwide company environment.
With the development of the worldwide market-place too many associations are conducting business across cultures. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures especially the west.
Our Business Etiquette Training program focuses on presenting oneself with finesse and making others comfortable in a business setting. This program also has a component of Personal Grooming Training that is targeted at young professionals who are just entering a business environment.

MMM Training Solutions offers Business Etiquette and Personal Grooming Training Program that focuses on the following areas:
• Social Graces, Etiquette and Body language
o Making a Great First Impression:
 How to present yourself to people
 How to make proper introductions, Paying & Receiving Compliments, Small Talk & Networking
 Developing Your Professional and Personal Image
 Managing Different Personalities

o Greeting and Introductions
 Greeting Components
 The Protocol of Shaking Hands
 Introductions
 Introductory Scenarios
 Addressing Individuals

o Body Language:
 Understanding body language and its significant role in communication

o Etiquette of Dressing:
 The do’s and don’t in dressing
 Understand various dress codes for different occasions
 Clothes and Corporate Culture
 Personal Props and Accessories for Men and Women

o Cell Phone Etiquette

o Business Card Etiquette

o Behavior outside the workplace
 Office Parties
 Client invitations
 Entertaining Customers
 In the pub after work

o International Business Protocol
 Corporate Protocol
 Languages
 Dress Codes
 Forms of Address
 Greetings
 Social Situations
 Dining Do's & Don'ts
 Tipping
 Gift Giving

o Multi-cultural Challenges
 Multi-cultural Etiquette
 Examples of Cultural Insensitivity
 Cultural Differences and their Effects on Business Etiquette

o E-mail Etiquette