Call Center Courses

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  • Call Center
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  • Mass Communication 81
COURSE TYPE
  • All 81
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  • Year(s) 4
CHARACTERISTICS
  • Practical course / Workshop 3
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1 - 20 of 81 results
dancing lion training & consultancy
Call Centre Assessment - Inhouse Course
2 opinions
dancing lion training & consultancy

...Review your call or contact centre to: Increase customer satisfaction Increase productivity Reduce costs This training programme is typically delivered in English. Translators can be provided at an additional cost... Learn about: Time management, Quality Testing, Quality Testing...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£ 337 - (Rs 27,904)
VAT incl.
Study365
Diploma in Customer Service

.... Internal Customer Service 18. Customer Service at Call Centres 19. Social Intelligence 20. Negotiation Skills 21. Time Management 22. Work Life Balance... Learn about: Customer Service Skills, Sales Manager, Telephone Technique...

  • Course
  • Beginner
  • Online
  • Flexible
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Special Emagister price

£ 399 - (Rs 33,037) £ 39 - (Rs 3,229)
+ VAT
1 Training
Diploma in Telephone Handling Skills

... OF TELEPHONE COURTESY Power of Telephone Courtesy 10. INTERNAL CUSTOMER SERVICE Internal Customer Service 11. CUSTOMER SERVICE AT CALL CENTRES The... Learn about: Customer Service, Dealing With Angry Customers, Telephone Conversations...

  • Course
  • Beginner
  • Online
  • Flexible
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Special Emagister price

£ 130 - (Rs 10,764) £ 19 - (Rs 1,573)
+ VAT
dancing lion training & consultancy
Call Centre and Helpdesk Training for Managers - Inhouse Course
3 opinions
dancing lion training & consultancy

...Whether you already manage a call centre, contact centre or help desk or are setting up- we can help you to optimise performance and increase productivity. This training programme is typically delivered in English. Translators can be provided at an additional cost... Learn about: Customer Service, Conflict Resolution, Call Centre...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

£ 337 - (Rs 27,904)
VAT incl.

...What gives you an edge is the evolution bringing out the very best in you. Our courses aim at establishing an international environment. Where Students... Learn about: Call Center BPO, Call Center, Call Centre Training...

  • Course
  • Bangalore
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Price on request

...The call center is the influence of each organization as well as it can create or rupture client relations. Unprofessionally call center... Learn about: Call Centre Training, Call Center BPO, Call Center...

  • Training
  • Bangalore
  • 1 Day
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Price on request
Call Center Coach Program Course in Gurgaon DOOR Training and Consulting India Pvt. Ltd.

...Teaching is intended at trainer/leaders of a teams within the Call Centres. Throughout this 2 days teaching different form of effective techniques... Learn about: Call Center, Call Centre Training, Call Center BPO...

  • Course
  • Gurgaon
  • 2 Days
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Price on request

... development, the individuals who lead businesses are called upon to play increasingly important role in the society .to meet these challenges, the NIM imparts... Learn about: Call Centre Training, Call Center BPO, Call Center...

  • Master
  • Distance learning
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Price on request

... on the fluency standard in Eng. with training to generally used phrase. Programme First Part Working Environment and Functioning, Introduction to Call Center... Learn about: Call Center, Call Center BPO, Communication Training...

  • Course
  • Chennai
  • 60 hours of class
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Price on request

...Discover how to improve skills and services and achieve higher levels of customer loyalty with the right call center training solution... Learn about: Call Center BPO, Accent and Voice Training, Call Center...

  • Training
  • Pune
  • 1 Day
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Price on request
Call Center Program Course in New Delhi i360 Staffing & Training Solutions

...Keeping in mind the education background of the students and industry requirement, our Call centre training program addresses some of the... Learn about: Call Center BPO, English Accent, Spoken English...

  • Training
  • New Delhi
  • 2 Months
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Price on request

...Job Description - Assist customers with understanding products and services - Identify and resolve customer problems or assign to an appropriate resource... Learn about: Call Center BPO, Call Centre Training, Call Center...

  • Training
  • Hyderabad
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Price on request

...This is a specialised course specially designed to cater the needs of those students who are working with processes in Call Center... Learn about: Customer Service Training, Call Center, Call Center BPO...

  • Diploma
  • Ahmedabad
  • 1 Day
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Price on request
dancing lion training & consultancy
Call Centre and Help Desk Training for Agents, Csrs And Advisors - Inhouse Course
2 opinions
dancing lion training & consultancy

... to respond to complaints, difficult calls and defuse conflict ❖ how to maintain a positive mindset in the face of negativity Outcomes Participants... Learn about: Communication Training, Communication Training, Conflict Resolution...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

£ 337 - (Rs 27,904)
VAT incl.

...Call center managers have a unique set of challenges. Our call center course provides employees with the needed tools to handle their position... Learn about: Communication Skills, Customer Service, Customer Care...

  • Certificate
  • New Delhi
  • 1 Day
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Price on request

...The BPO/Call center is the faster growing industry in india. There are many opportunities in BPO companies. In this course, you will learn... Learn about: Call Center, Call Center BPO, Call Centre Training...

  • Training
  • Online
  • 1 Day
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Price on request

...Flying Birds Aviation Institute offers world class Offshore Telemarketing Call Center services and BPO Services for customers like US, UK, Canada... Learn about: Call Center, English Speaking, Call Center BPO...

  • Diploma
  • Ahmedabad
  • 3 Months
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Price on request

...The Certificate in Call Center Management Professional is six-modules, submission supported, certification course that can be completed before... Learn about: Call Center, Customer Care, Call Centre Training...

  • Certificate
  • Kota
  • 1 Day
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Price on request

... development, the individuals who lead businesses are called upon to play increasingly important role in the society .to meet these challenges, the NIM imparts... Learn about: Call Centre Training, Call Center, Improve Communication Skills...

  • Master
  • Distance learning
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Price on request
Spoken English and Personality Development course in Guwahati in Guwahati
2 opinions
Perfect Trainer

...students,job seekers etc. Professionals, students,job seekers etc. Spoken english,phonetics,personality Development,Accent Neutralization,Voice and Accent... Learn about: Communication Barriers, Effective Communication, Skills Communication...

  • Training
  • Guwahati
    and another venue.
  • 30 Days
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Price on request

...Lift Your Confidence & Your Sales Numbers To New Heights A well-trained Call Center is the heart of any operation. Call center employees who know how to handle the great variety of situations that present themselves with skill and professionalism will be an asset to the organization as... Learn about: Sales Training, IT Management, Confidence Training...

  • Course
  • Online
  • Flexible
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Price on request
CALL CENTRE TRAINING Course in Hyderabad Russell's Institute of Spoken English Pvt. Ltd.

... and a successful career ahead. The areas of study under Call Centre training are : - Accent Neutralization - Quality of speech - Organization of thoughts - Attitude... Learn about: Call Center, Call Center BPO...

  • Training
  • Hyderabad
    and 12 other venues
  • 2 Months
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Rs 3,300
+ VAT

...A call center is the element of an association that knobs inbound in addition to outbound communiqué with clientele. It is the federal office... Learn about: Call Center BPO, Call Centre Training, Call Center...

  • Course
  • New Delhi
  • 1 Day
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Price on request