Call Center Professional Certificate Program

The Certificate in Call Center Management Professional is six-modules, submission supported, certification course that can be completed before graduation. Learners taking admission in the course will understand about the crucial customer care service center administrative abilities and also learn to improve such abilities by focusing on planned as well as calculated call center professional, operation and client association management. This course offers the environment for accepting; capitalizing and consuming on upcoming inclinations in customer care service center settings. The CCP course also lays stress on CCM unit of information associated with the nucleus proficiencies founded by CIAC.