Call Center Program

i360 Staffing & Training Solutions
In New Delhi

Price on request
You can also call the Study Centre
11470... More
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Important information

  • Training
  • New delhi
  • Duration:
    2 Months
Description

Important information
Venues

Where and when

Starts Location
On request
New Delhi
North Campus,70,Ground Floor,Mall Road Kingway Camp,New Delhi, 110009, Delhi, India
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Course programme

Keeping in mind the education background of the students and industry requirement, our Call centre training program addresses some of the key concerns like communication skills, confident speaking, mother tongue influence in spoken English, voice intonation and modulation etc.
Call centre training program – key elements

* Candidate need assessment and action plan
* English usage – practice
* Neutralising mother tongue influence
* Confident speaking
* Listening and comprehension skills – development
* Voice assessment and leveraging
* Understanding voice intonation and modulation
* Business communication


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