CALL CENTRE TRAINING
Training
In Hyderabad and Secunderabad
Description
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Type
Training
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Location
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Duration
2 Months
Facilities
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Reviews
Course programme
With many MNC and BPO Companies spreading their operations in India, plenty of career opportunities have opened up. Combined with their educational qualifications, the programmes at Russell's definitely provide the learners a distinct edge, helping them in securing a job and look forward to a bright future. Our highly tailored approach is conducted through various mock sessions. This enables the participants to enjoy enhanced performance, greater motivation and a successful career ahead.
The areas of study under Call Centre training are :
- Accent Neutralization
- Quality of speech
- Organization of thoughts
- Attitude
- HR Interview Skills
- Group Discussion
- Micro presentation
- Style / Confidence
- Contextual grammar and Vocabulary
- Voice inflection
- Diction clarity
- Telemanners
- Language manners
- Listening skills
- Striking a deal
- Resume writing
Additional information
CALL CENTRE TRAINING