Call Centre Training: Customer Care for Credit Collections

Training

In Mumbai

Price on request

Description

  • Type

    Training

  • Location

    Mumbai

Facilities

Location

Start date

Mumbai (Mahārāshtra)
See map
No.12 Basement, Dheeraj Heritage, Off. Milan Crossing, S. V. Rd, Santacruz (West), 400056

Start date

On request

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Reviews

Course programme

Collecting accounts receivable without having adequate skills of negotiation could mean leaving money on the table. On the other hand understanding negotiations and not having the required collection skills could reduce performance and recovery rates. For companies, a well trained employee means optimal resource utilization, increased cash conversion, reduced credit risk and excellent return on investment.

With an abundance of practical and engaging collection and negotiation scenarios the program is tailored to challenge linear thinking that make the lessons practical and lasting. The program is designed in a manner to tutor new collectors and at the same time stands as a refresher for the more experienced.

Call Centre Training: Customer Care for Credit Collections

Price on request