Call Centre Training Programme

Swiss School of Language
In New Delhi

Price on request
You can also call the Study Centre
11413... More
Want to speak to an Advisor about this course?

Important information

Typology Course
Start New delhi
  • Course
  • New delhi
Description

Important information
Venues

Where and when

Starts Location
On request
New Delhi
N-27, South Extn. Part-I, 110049, Delhi, India
See map
Starts On request
Location
New Delhi
N-27, South Extn. Part-I, 110049, Delhi, India
See map

Course programme

Call-centre has been recently introduced to the world of career opportunities in India. These days, a many companies from overseas are out-sourcing their business in the structure of call centers in India because of cost effectiveness.

Special features of this course

: Group discussion refinement voice and accent
: How to develop soft skills
: Administration skills
: CRM and eCRM tools
: Interviews techniques current affairs and general knowledge
: Live-calling classes
: Improving vocabulary
: Spontaneous presentations
: Audio-video classes

The soft skills classes inspires students to develop an ear for the subtleness of the accent so that inbound query is addressed in precise & business like mode, in keeping with the high standard of professionalism.

The concentration is on proactive and interactive classes, where we encourage students to think spontaneously & where they take the practical training to give response to the queries in the class.

Vocabulary is the device of communication, which makes student capable of expressing themselves with facility & felicity. Good communication with foreigners should be as much natural & spontaneous as possible.

Achievements for this centre


Students that were interested in this course also looked at...
See all