Certificate in Effective Communication (CEC)

NIIT Uniqua
In New Delhi

Price on request
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Important information

  • Certificate
  • New delhi
  • Duration:
    11 Weeks
Description

Important information
Venues

Where and when

Starts Location
On request
New Delhi
302, 3rd Floor, S. G Shopping Mall. DC Chowk, Sector-9,Rohini, 110088, 110088, Delhi, India
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Course programme

Certificate in Effective Communication offered by NIIT Uniqua is a certificate program that runs for aperiod of eleven weeks.The curriculum aims at generating the necessary height of acquaintance of the language with the abilities as well as stances obligatory for a Business Process Outsourcing occupation. The curriculum provides comprehensive, complete, as well as wide-ranging communiqué capabilities that a Business Process Outsourcing agent requires to achieve something in the occupation.

The program has the subsequent modules:

* Basics of English Conversation
* BPO Foundation
* Effective Communication - Foundation Level

Business Process Outsourcing Foundation Program- The purpose of the "Business Process Outsourcing Foundation Program" component is to overpass the hole stuck between the candidate's acquaintances in addition to talent stage in addition to the necessities of the Business Process Outsourcing industry. The curriculum is dissimilar from other BPO programs obtainable in the market, which center only on voice plus accent training. We appreciate that a Business Process Outsourcing involves much more than just voice as well as accent. The roles in addition to responsibilities in any role in the BPO sector engage providing at the appointed time in addition to rapid resolutions to client queries or needs. The twenty hours Business Process Outsourcing Foundation Program is geared towards dealing with different areas associated with Business Process Outsourcing Sector. The program starts with an general idea of the Business Process Outsourcing industry, which answers all the questions that you might have. It teaches you the nitty-gritty of office applications akin to word processing, spreadsheets, presentations as well as typing. The component empahsis on individual efficiency (including how to make a horizontal evolution from the campus to the commercial world).

Effective Communication - Foundation -This moudle has been prepared in addition to intended in discussion with leaders in the industry to make out the precise skills that matter, based on the real corporate environment settings understanding in addition to requirements. Students who complete the BPO groundwork module will start with the foundation level. The module takes the candidates in the course of the training stage-by-stage as well as develops transitional level conversational capabilities in addition to customer.



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