Certificate IV in Hospitality Online Course

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Price on request

Important information

  • Course
  • Online
  • When:

The Certificate IV in Hospitality will provide the skills and knowledge to operate independently and with discretion while leading a team in a range of hospitality settings. Individuals that undertake this training will become highly knowledgeable of their specialist area, including food and beverages, accommodation and front office supervision. They will learn to operate independently, make judgements and use discretion in situations requiring these skills. This will enable these individuals the opportunity to provide technical advice and support while leading a team. These skills can be applied in a range of hospitality settings including restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Course Delivery This course is delivered 100% online, supported with online resources. This means the student can undertake learning activities at a time convenient to workplace demands without having to leave the work site to attend workshops. All that is required is access to a computer and the internet. Upon enrolment students will be emailed an enrolment form to select elective units (if applicable) once this is returned students are issued with a login and password, providing access to the training providers e-learning centre. This qualification can take up to 12 months (student dependent). The length of time it takes you to complete this course depends on how much time you can invest each week, so if you spend more than 12 hours per week on the course you will finish sooner. On line learning allows students the flexibility of completing their course at their own pace, at times to suit work and other life commitments. Avoiding commutes, classrooms and rigid timetables are just a few good reasons to undertake online learning. Students can "attend" a course at anytime, from anywhere as your training material and assessments are online Tutor Support Tutor support is provided by industry experts and is available...

Important information

Requirements: Entry Requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Minimum age Minimum age of 16 years. If you are under 18 your application must be signed by a parent or guardian. Computer requirements Students will need access to a computer and the internet. For students who do not have access to either a computer or the...


Where and when

Starts Location

What you'll learn on the course

Team Training
Skills and Training

Course programme

To achieve this qualification 21 units must be completed consisting of :

Core units (10 core units):

  • BSBDIV501A Manage diversity in the workplace
  • SITHIND301 Work effectively in hospitality service
  • SITXCCS401 Enhance the customer service experience
  • SITXCOM401 Manage conflict
  • SITXFIN402 Manage finances within a budget
  • SITXFSA101 Use hygienic practices for food safety
  • SITXHRM301 Coach others in job skills
  • SITXHRM402 Lead and manage people
  • SITXMGT401 Monitor work operations
  • SITXWHS401 Implement and monitor work health and safety practices

Elective units (11 elective units):

  • SITHFAB101 Clean and tidy bar areas
  • SITHFAB201 Provide responsible service of alcohol
  • SITHFAB202 Operate a bar
  • SITHFAB203 Prepare and serve non-alcoholic beverages
  • SITHFAB204 Prepare and serve espresso coffee
  • SITHFAB206 Serve food and beverage
  • SITHFAB307 Provide table service of food and beverage
  • SITHFAB309 Provide advice on food
  • SITHGAM201 Provide responsible gambling services
  • SITHIND201 Source and use information on the hospitality industry
  • SITXFIN201 Process financial transactions