Certificate In Outlook 2010 Expert Online Course

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Become an Expert in Outlook 2010! You will learn how to use the advanced features of Outlook 2010. This course is designed to go beyond a basic understanding and to explore the more advanced features of of Outlook 2010. In this course, we'll cover some of the more advanced tasks in Outlook 2010 , like managing automatic content and working with contact groups. You will learn how to use the Microsoft Word elements in your E-mails. This course explains some of the advanced e-mail, calendar, and task commands, as well as the Notes feature. By the end of this Certificate In Outlook 2010 Expert Online Course, you will be able to: Set Outlook options View message information Use the People pane Use List View Print attachments, calendars, multiple messages, multiple contact records, tasks, and multiple notes Create and use Quick Steps Attach an Outlook item to a message Insert a hyperlink Save message attachments Use Outlook Data Files Show or Hide BCC fields Specify a Sending account or a Sent Items folder Use the Message Properties window Set Message Delivery options Set Permissions for forwarding emails Format messages using styles, themes, and formatted graphics Use Paste Special Manage signatures Set theme and font for new and all HTML messages Set the Default Font Set defaults when replying or forwarding messages Print appointment details Forward an appointment Use the Scheduling assistant Cancel a Meeting or invitation Propose and new time for a meeting Change the calendar color Display or hide calendars Modify a Business card Forward a contact or contact group Create and manage a contact group and members Send messages or meeting invitations to a contact group Manage task details Send a status report Work with tasks and assignments Automatically record entries and files and edit journal entries Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is...

Important information

Requirements: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later ...


Where and when

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What you'll learn on the course


Course programme

Module One: Getting Started

  • Course Objectives

Module Two: Working with the Outlook Environment

  • Lesson One: Setting Options
  • Lesson Two: Viewing Message Information
  • Lesson Three: Using the People Pane
  • Lesson Four: Using List View

Module Three:  Printing

  • Lesson One: Printing Attachments
  • Lesson Two: Printing Calendars
  • Lesson Three: Printing Multiple Messages
  • Lesson Four: Printing Multiple Contact Records
  • Lesson Five: Printing Multiple Notes
  • Lesson Six: Printing Tasks

Module Four: Working with Quick Steps

  • Lesson One: Performing a Quick Step
  • Lesson Two: Creating a Quick Step
  • Lesson Three: Editing, Duplicating, or Deleting a Quick Step
  • Lesson Four: Resetting a Quick Step to Default Settings

Module Five:  Working with Messages

  • Lesson One: Attaching an Outlook Item
  • Lesson Two: Inserting a Hyperlink
  • Lesson Three: Saving Message Attachments
  • Lesson Four: Using Outlook Data Files

Module Six: Manipulating Message Properties and Options

  • Lesson One: Showing or Hiding BCC Fields
  • Lesson Two: Specifying a Sending Account
  • Lesson Three: Specifying a Sent Item Folder
  • Lesson Four: Setting Message Delivery Options
  • Lesson Five: Setting Permissions
  • Lesson Six: Using the Message Properties Window

Module Seven: Formatting Messages

  • Lesson One: Using Styles
  • Lesson Two: Using Themes
  • Lesson Three: Using Paste Special
  • Lesson Four: Formatting Graphics

Module Eight: Managing Automatic Content

  • Lesson One: Managing Signatures
  • Lesson Two: Managing Stationery
  • Lesson Three: Setting Reply and Forward Options

Module Nine: Working with the Calendar, Appointments, and Meetings

  • Lesson One: Printing Appointment Details
  • Lesson Two: Forwarding an Appointment
  • Lesson Three: Using the Scheduling Assistant
  • Lesson Four: Cancelling a Meeting or Invitation
  • Lesson Five: Proposing a New Time for a Meeting
  • Lesson Six: Changing the Calendar Color
  • Lesson Seven: Creating and Displaying or Hiding Calendars

Module Ten:  Working with Contacts and Contact Groups

  • Lesson One: Modifying a Business Card
  • Lesson Two: Forwarding a Contact
  • Lesson Three: Creating a Contact Group
  • Lesson Four: Managing Contact Group Members
  • Lesson Five: Sending an Email or a Meeting Invitation to a Contact Group
  • Lesson Six: Forwarding a Contact Group
  • Lesson Seven: Viewing Group Properties

Module Eleven: Working with Tasks and the Journal

  • Lesson One: Managing Task Details
  • Lesson Two: Sending a Status Report
  • Lesson Three: Moving or Copying a Task to Another Folder
  • Lesson Four: Accepting or Declining a Task Assignment
  • Lesson Five: Saving the Current Task View
  • Lesson Six: Automatically Recording Entries and Files
  • Lesson Seven: Editing a Journal Entry

Module Twelve: Wrapping Up