Certified Performance & Competency Developer (CPCD)

Middle Earth HR
In New Delhi

Rs 21,151
VAT incl.

Important information

  • Certificate
  • New delhi
  • Duration:
    2 Days
  • When:

In today’s business environment, organizations face a lot of challenges and the key to their success is the performance of their human capital, which sets them apart. All organizations understand that their human capital is the key source of competitive advantage. Competency mapping and performance management helps HR professionals to produce bottom line results.

This program develops an understanding and knowledge of the competency mapping and development, and performance management system that would help the HR professional to implement it effectively in their organizations. This program is designed to equip the HR professionals with the importance of performance and competence management.

Important information

Early bird discount: 10%


Where and when

Starts Location Timetable
New Delhi
Delhi, India
See map

Frequent Asked Questions

· Who is it intended for?

Human resource professionals working in performance management areas, learning and development department Any professional who is working on a cross functional team to design and implement performance review systems in their organization

· What marks this course apart?

Get a comprehensive, information packed courseware during the program and for back home use Learn from the industry experts who have a vast experience in the area of HR Network with other professionals with same background and interest Brand yourself as a certified performance and competence developer Unique “risk free” money back guarantee Your satisfaction is guaranteed

· What happens after requesting information?

Information on program modules,venue,and commercials will be sent. You will then receive a follow up call.

What you'll learn on the course

Balanced score card
Performance Review Systems
Assessment Centers
Competency Framework

Teachers and trainers (1)


Major qualifications and Certifications: B.Com Sydenham College – Univ. of Mumbai B.A. College of Arts & Science – Univ. Of Rochester – USA Certificate in Management Studies - Univ. Of Rochester – USA CIS Train-the Trainer Certification – DHL Express ( NKD Learning-UK) Green Belt Certification - IBM Summary (a brief pen picture in 10 lines): • ~21 varied years of business experience including a consistent 16-year track record of producing extraordinary results in the training arena. • Leader at SouthAsia HRD Centre of Excellence at DHL(Leadership /Managerial Dev)

Course programme

MODULE 1: Competency, Performance and PCMS

  • What is Competency
  • Competency Iceberg Model
  • Classification of Competencies
  • Measurement of Competency
  • Performance Aspects
  • Types of Performance Measurement
  • Performance and Competence Management as a Concept
  • PCMS Model

MODULE 2: The Balanced Scorecard

  • Performance planning
  • The Balanced Scorecard
  • Cascading process
  • The Balanced Scorecard Measures

MODULE 3: Competency Frameworks and Maps

  • What is a Competency Map/Framework
  • Types of Framework
  • Uses of Competency Framework
  • Creating a competency Map
  • Quan Competence Framework
  • Threshold Trait Analysis
  • Using BARS for Competency Maps
  • Implementing the Mapping Process

MODULE 4: Performance Review Systems

  • Model for Performance Review
  • Perspective Involved in Performance Reviews
  • Performance Rating Methods
  • Common Problems with Rating
  • Legal Aspects of Performance Appraisals

MODULE 5: Assessment Centers

  • What are Assessment Centers
  • Historical Perspective on Assessment Center
  • Basic Steps Followed in an Assessment Center
  • Types of Techniques Used in Assessment Centers
  • Designing an Assessment Center
  • Assessment Matrix

MODULE 6: Performance Analysis & Improvement

  • From Training to Performance
  • Root/Major Cause Analysis
  • Identifying Casual Factors – Setting Learning Goals and Objectives
  • Selecting Best Training Method
  • Developing a Good Design
  • Building Appropriate Evaluation Methodology

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