Corporate Training Program - Customer Service SkillsEcole Solitaire
Price on request
Candidates enrolling for this training module will be able to tremendously benefit in the sense that it will help them obtain skills to enhance sale, productivity in addition to bigger marketplace split from structure long-term client relationships; benefit from greater than before self-confidence in addition to a additional optimistic approach towards their work plus customers. They will have together, the incentive plus the higher customer service skills needed to distribute time after time, customer service of the uppermost standard; acquire the aptitude to bring spirited advantage for their company and so forth.
2. Positive philosophy & incentive.
3. The power of Positive Attitude & Emotions.
4. Importance of Customer Service Skills.
5. Promoting the quality Image of the association.
6. Handling Customer Enquiries.
7. Understand the skills plus various methods necessary for effective communication with customers.
8. Effective Non-Verbal Communication.
9. Active Listening.
10. Handling complicated situation.
11. Handling complicated clientele