Course in Business Process Management

Indian Institute of Management Calcutta
In Kolkata

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Important information

  • Course
  • Kolkata
Description

Important information
Venues

Where and when

Starts Location
On request
Kolkata
INDIAN INSTITUTE OF MANAGEMENT CALCUTTA Diamond Harbour Road Joka, 700104, West Bengal, India
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Course programme

At IIM-C we firmly believe that information is power. In the years to come the need for increased sharing of information will govern the changes in organizational structure. A basic understanding of information systems is thus mandatory. We endeavor to ensure that you drive the e-commerce revolution. These courses not only equip you with software tools but also impart an understanding of the hardware which will help you set design your own database. It's time you started your own dotcom at IIMC.
Course Objectives

Introduction

Every organization is defined by many different business processes that describe the way it conducts its business. A business process can be described simply as a sequence of tasks that are performed in series or in parallel by a number of individuals and or computer applications for carrying out a specific business function. Examples of business processes are Order Processing, Claims Processing, Performance Reviews etc. Some of the processes are critical for the success of the organization and its competitive advantage. Others may not be that significant but still important for the stakeholders of the organization. Recent literature in the process world suggests that organizations should adopt a process-centric approach rather than the traditional functional approach to work with greater efficiency and effectiveness.

Business process management (BPM) uses technology to manage business processes. These new BPM systems are rapidly becoming significant because of their potential for improving the productivity and agility of organizations. BPM addresses the problems and challenges faced by every business person in very organization. Thus business process management is the discipline of modeling, automating, managing and optimizing a business process through its lifecycle to increase profitability.
Course Objective

The course is aimed at helping students understand and appreciate the role of Business processes in organizations. Effective management of business processes is fundamental to efficient management of organizations.
Course Content

1. Business process examples
2. Basic terms of Business Processes and Workflows
3. Modeling business processes - Petrinet, UML and Metagraph modeling
4. Information retrieval & Query answering
5. Verification of business processes
6. Business process managements systems
7. Business process reengineering
8. Business process outsourcing


Pedagogy

Classroom lectures, Case discussions, and Group Presentations.

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