Course in Call Center - LanguEdge ISRM Learning Tree
Price on request
- 60 hours of class
This course is meant for:
Best for those who have training in Eng. & can communicate in modest Eng.
Aim of this course
Enhance vocabulary & improving on the fluency standard in Eng. with training to generally used phrase.
Working Environment and Functioning, Introduction to Call Center, Communications Skill, Customer Relationship Management , Motivation, Telephone Etiquettes
Customer Services Over Telephone, Telemarketing, Handling Different Callers
Neutralization American Accent, Neutralization of English, Intonation
Inflection, Syllabification , Phonemic, American Intonation Patterns
Mother Tongue Influence