Course in Call Center Representative

NEXT ENTERPRISES
In Hyderabad

Price on request
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Important information

  • Training
  • Hyderabad
Description

Important information
Venues

Where and when

Starts Location
On request
Hyderabad
3rd Floor, IVRCL Towers Road # 10 Banjara Hills, 500034, Andhra Pradesh, India
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Frequent Asked Questions

· Requirements

- Min Education Qualification: Graduates or 10+2 - Age criteria 19 - 35 years - Excellent Communication skills - You must be a team player - Willingness to work in shifts - Knowledge of MS Office

Course programme

- Job Description

- Assist customers with understanding products and services

- Identify and resolve customer problems or assign to an appropriate resource

- Provide customers with account information on issues such as billing, taxes,equipment and returns

- Document customer interaction information

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