Course in Call Center Training

Course

In Mumbai

Price on request

Description

  • Type

    Course

  • Location

    Mumbai

Facilities

Location

Start date

Mumbai (Mahārāshtra)
See map
Saurabh, 1st Floor, Modi Industrial Estate, L.B.S.Road, Ghatkopar (W), 400086

Start date

On request

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Reviews

Course programme

The training needs of the personnel are changing from textbook concepts and general theory to methods that enhance motivation and sense of professionalism. Kites specializes in customizing the training for your Personnel. Our experience covers all applications of Call Center Operations including: sales and customer service, technical support and help desk. We understand the performance gaps of the participants from the HR and then work to develop a turnkey training program to effectively address those needs and hone the areas and skills that need improvement. Kites will design and develop an appropriate training curriculum for your Call Center and will deliver the training using one of our industry recognized training methods and tools. All of our courses are developed and delivered based on adult learning principles. Each training program contains minimal lecture and is augmented with case studies, group activities, review sessions, and hands-on activities.

Course in Call Center Training

Price on request