Course in Customer Relationship Management

Lifezone Training
In Mumbai

Price on request
Students that were interested in this course also looked at...
See all

Important information

  • Course
  • Mumbai
  • Duration:
    2 Days

Important information

Where and when

Starts Location
On request
109 Mahavir Industrial Estate, Mahakali Caves Road, Paper Box, Andheri (E), 400093, Maharashtra, India
See map

Course programme

CRM is an incorporated perception to maximize client values in the course of discrepancy administration of client relationship.

Programme Goals:

* Foreword of Programme
* Importance of CRM and its 4 essential features
* Client’s approach
* Client Management Model
* Association’s Viewpoint
* Potential of Customer Relationship Management
* Matters and disputes of CRM
* Recognizing Client’s Relationships Requirement
* Assess of CRM requirements & possible process
* Assess of present business CRM aptitude
* 3 Essential Phases to Implement CRM
* Relationship Scheduling
* Initiating Changes in Community Sectors CRM
* Developing Plans for applying CRM in Community Sectors
* Client Preservation & Faithfulness
* Client Services Implication
* CRM & the Brand Name
* System
* Performances and public
* Management of Leading and Enlightening Clients
* Domestic marketing
* Valuing Performances
* Organizational Design
* Important Performance Indicator
* Setting up of Target
* CRM Knowledge – Present and future
* Electronic CRM Future

CRM is regarding taking care of various clients in various traditions; relying on their importance to the company. The whole thing in CRM is determined by client segmentation & maintains a distinguished sale perception.

CRM deals with building developed shareholder values by developing suitable relationship with clients. It needs an association of people, operation and marketing abilities.

Students that were interested in this course also looked at...
See all