Course in Public Systems Management

Indian Institute of Management Calcutta
In Kolkata

Price on request
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Important information

  • Course
  • Kolkata

Important information

Where and when

Starts Location
On request
INDIAN INSTITUTE OF MANAGEMENT CALCUTTA Diamond Harbour Road Joka, 700104, West Bengal, India
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Course programme

This course is an overview of policy and managerial aspects regarding the utilities, services, and infrastructure covered under public systems.
The students learn how decisions for public systems are made, the way they are implemented and assessed, and either revised or terminated. The political and governmental context of policy are discussed, along with a comprehensive assessment of what governments do, how they do it, and why they pursue certain actions rather than other alternatives. Strategies of governmental outsiders who seek to influence public management are also discussed. In learning delivery mechanisms, the students consider the complex interactions between the state and national agencies, private partners and the role of the citizen.

The lectures and discussions help them to analyze different assessment techniques for public services, and to determine appropriate evaluation methodologies. Case studies of current policies and programs from energy, environment and the healthcare sector are used for illustration. At the end of the course, the students are able to appreciate the social and political milieu within which public management works, follow the service delivery and evaluation processes for public systems and public-private partnerships, and comprehend the current and future challenges.

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