CRAFT COURSE IN ACCOMMODATION OPERATION

The importance of competent hoteliers is increasing with each passing day as five star hotels and resorts spring up around the country and chefs are feted at international events. SRM Institute of Hotel Management (IHM) has been offering quality hospitality education and training for more than a decade.

SRM Institute of Hotel Management is the only one of its kind with a fully operational super deluxe star hotel set amidst scenic ambience spread around 5 acres. The institute has two branches:

The SRM Hotel pvt Ltd, Chennai, ideally located on the National Highway, has easy access to industrial areas and tourist sights. It caters 50 well furnished rooms to its patrons including reputed industries like Ford India Ltd, Visteon, Hyundai Motor India Ltd, Spel Semiconductors, Ucal Fuel Systems, JPSL, JBM Krupp as well as pilgrims and tourists to the region. The hotel educates 1500 students per year, exposing them to valuable hands on practical experience.

SRM Hotel Pvt. Ltd, Trichy has 120 well-equipped rooms. The college offers degree and diploma courses in Hotel and Catering Management to around 400 students every year.

CRAFT COURSE SYLLABUS (Theory)
1. Role of House Keeping Department.
2. Organisation chart of House Keeping Department.
3. Types of rooms.
4. Duties and Responsibilities of House Keeping staff.
5. Lost and Found procedure.
6. Baby Sitting.
7. Types of keys and keys handling.
8. Cleaning Equipments.
9. Maids cart.
10. Maid Service room.
11. Cleaning Agents.
12. Room cleaning procedure.
13. Linen and linen room activities.
14. Laundry.
PRACTICALS
1. Identification of Equipment and Agents.
2. Bed Making.
3. Metal Polishing.
4. Floor Cleaning.
5. Viva Voice.