Creating Business Value with User Experience



Important information

  • Course
  • Online
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If you would like to enroll for this course, there are no formal prerequisites or limitations. The course is free and open for everyone. Just register for an account on openSAP and go for the course!

Important information

Where and when

Starts Location

What you'll learn on the course

Team Training
IT Development

Course programme

Course informationCourse Summary

Designing the best possible user experience is not just about creating beautiful user interfaces. To humanize software experience through design, you must focus on users’ needs and expectations. Achieving success requires more than just efficient software implementation or simply providing new functions. End users expect intuitive solutions that make it easy for them to perform their daily tasks, anywhere with any device. Meeting users’ needs has become a key differentiator. In this course, you will learn about the business value that can be achieved with great user experience.

Our customers have already taken a step further in understanding their end users, establishing design practices that can guide their companies towards a more human-centric perspective. They also realize that great user experience not only results in happier users, but also creates business benefits that you can actually anticipate, measure, and realize, such as productivity gains or lower training costs.

You will also see how other customers were able to improve the SAP UX for their end users with real showcases, and understand the key learnings from 300+ customer projects.

Course Characteristics

    • Starting from: May 19, 2015, 09:00 UTC, please check your time zone carefully.

    • Duration: 5 units (3 hours learning time)

    • Course language: English

Course Content

Unit 1: The Value of UX

Unit 2: SAP’s UX Strategy – More Than Tools and Technology

Unit 3: Customer Examples Deep Dive

Unit 4: Creating a Culture of Innovation

Unit 5: Learnings and Recommendations

Target Audience

IT professionals, Project Managers, IT decision makers, Business Experts who want to make the case for increasing adoption or improving their own product implementation, or even building their own UX practice at their organization.

Course Requirements

    • Interest in User Experience, in increasing adoption, or improving your own product implementation

    • Interest in building your own UX practice at your organization

    • No prior knowledge of UX is required