Customer Care Courses

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  • Customer Care
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SUBJECT AREA
  • Mass Communication 101
  • Business and Management 24
  • Banking and Finance 3
  • Travel and Tourism 3
  • Arts and Humanities 1
COURSE TYPE
  • All 132
  • Course 49
  • Training 40
  • Vocational and Technical Education 21
  • Higher Education 21
  • Primary and Secondary Education 1
STARTING
  • In 30 days 45
  • In 3 months 45
  • In 6 months 45
  • In 9 months 46
  • In 1 year 46
  • In over a year 45
LEVEL
  • All levels 12
  • Beginner 1
  • Intermediate 4
  • Advanced 7
DURATION
  • Hours 31
  • Days 32
  • Weeks 8
  • 3 months 10
  • 6 months 7
  • 9 months 0
  • Year(s) 23
CHARACTERISTICS
  • Intensive 5
  • Practical course / Workshop 2
  • Seminar 6
-- Select --
1 - 20 of 132 results
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse Course
3 opinions
dancing lion training & consultancy

...Outstanding customer service over the telephone is characterized by a degree of responsiveness, attentiveness and willingness to help that that is perceived as superior in the mind of the customer. Whilst the customer may not be able to say why the service is superior in specific behavioural terms... Learn about: Telephone answering, Customer Service, Strategy Development...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£ 337 - (Rs 27,939)
Aquarius Training and Development Partners

... for CRM The Customer Lifecycle: Identify ways to plan the incorporation of additional selling opportunities that can be an easy yet effective... Learn about: Customer Service Skills, Action planning, Sales Training...

  • Training
  • Queensferry (Wales)
  • 1 Day
  • Flexible
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£ 179 - (Rs 14,840)
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
ADL - Academy for Distance Learning
Agricultural Marketing - Distance learning Course ADL - Academy for Distance Learning
Prices from May 1st - Save money by enrolling now

...!This course develops your ability to analyse and manage marketing problems in an agricultural enterprise. Topics covered include: market research, management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please see Academy... Learn about: Customer Service, Marketing Advertising, Effective Communication...

  • Certificate
  • Distance learning
  • Flexible
Requirements
  • This course is for residents in Andorra, Argentina, Bolivia, Colombia, Chile, Spain, Venezuela, Switzerland, Ecuador, Paraguay, Peru, Uruguay, Brazil, USA, Germany, Austria, Belgium, Bulgaria, Czech Republic, Costa Rica, Cuba, Denmark, El Salvador, Finland, France, Greece, Guatemala, Netherlands, Hungary, Iceland, Italy, Japan, Luxembourg, Nicaragua, Norway, Panama, Poland, Portugal, Puerto Rico, England, Dominican Republic, Romania, Russia, Sweden, Serbia, Ireland, Liechtenstein, China, Australia, New Zealand, Canada, Bosnia-Herzegovina, Croatia, Macedonia, Montenegro, Slovenia, Honduras, Morocco, Israel, République des Seychelles, Turkey, Malta, Scotland, Wales, Northern Ireland, UK Offshore Dependencies, Azerbaijan, Anguilla, Armenia, Belarus, Belize, Bermuda, Vietnam, Haiti, Guadeloupe, Georgia, Egypt, Iran, Kazakhstan, Cameroon, Cyprus, Kyrgyzstan, Kuwait, Latvia, Libya, Lithuania, Moldova, Monaco, Reunion, Slovakia, Suriname, Tajikistan, Turkmenistan, Turks and Caicos Islands, Uganda, Uzbekistan, Ukraine, Estonia, South Korea, Hong Kong, Indonesia, Jordan, Malaysia, Singapore, Taiwan, Bahamas, North Korea, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Thailand, United Arab Emirates, Greenland, Zimbabwe, Kenya, Algeria, Lebanon, Botswana, Tanzania, Namibia, Ghana, Syria, Nepal, Mauritania, Seychelles, Congo (Brazzaville), Albania, Nigeria, Zambia, Mozambique, Angola, Sri Lanka, Ethiopia, Tunisia, Malawi, Bahrain, Barbados, Chad, Isle of Man, Jamaica, Mali, Madagascar, Senegal, Togo, Mongolia, Iraq, South Africa, Aruba, Gibraltar, Afghanistan, Antigua and Barbuda, Bangladesh, Benin, Bhutan, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cape Verde, Comoros, Congo (Kinshasa), Cook Islands, Cote D'Ivoire, Djibouti, East Timor, Equatorial Guinea, Eritrea, Faroe Islands, Fiji, French Polynesia, Gabon, Gambia, Grenada, Guernsey, Guinea, Guinea-Bissau, Guyana, Jersey, Kiribati, Laos, Lesotho, Liberia, Maldives, Martinique, Mauritius, Myanmar, Nauru, Netherlands Antilles, New Caledonia, Niger, Norfolk Island, Oman, Pitcairn Islands, Qatar, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Sierra Leone, Solomon Islands, Somalia, Sudan, Swaziland, Tokelau, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu, Wallis and Futuna, Western Sahara, Yemen
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£ 340 - (Rs 28,188)
+ VAT
Rapid Skillz

... organisation e.g. how well you complete your sales records or deal with customer complaints. Quality is satisfying the customer’s needs and serving them to a standard of excellence. It is important to understand that quality and service are essential in winning and keeping customers. Quality and service... Learn about: Customer satisfaction, Sales Training, Quality Training...

  • Course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
dancing lion training & consultancy
Core Customer Service and Communication Skills Training - Inhouse Course
5 opinions
dancing lion training & consultancy
Flexible training tailored for your business needs

...In today’s competitive and price conscious market we all appreciate it is not enough to just to provide a basic service to the customer over the telephone. Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme... Learn about: Community Education, Problem Solving, Communication Training...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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PREMIUM COURSE


£ 337 - (Rs 27,939)
+ VAT
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Customer Care...

  • Course
  • Central London (England)
  • 5 Days
  • Flexible
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£ 5,000 - (Rs 4,14,527)
+ VAT

...are called upon to play increasingly important role in the society .to meet these challenges, the NIM imparts most cutting edge, research driven knowledge... Learn about: Customer Care, Customer Service Training, Corporate Communication...

  • Master
  • Distance learning
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Price on request

... candidates will appear for private interviews. Diploma in Customer Care Management Details: * Specialized English - In the current world of globalization... Learn about: Communication Training, Communication Skills, Communication Barriers...

  • Diploma
  • Bangalore
    and 2 other venues
  • 6 Months
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Price on request

... issues in a realistic manner that clears the relationship among client care & in general business plan... Learn about: Customer Service, Customer Care, Customer Service Training...

  • Training
  • New Delhi
  • 1 Day
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Price on request

..., requirements as well as wants of the customers in best way. There should be element of proficiency in your customer handling dialect.This module will make... Learn about: Customer Service, Customer Relationship Management, Communication Skills...

  • Training
  • Gurgaon
  • 1 Day
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Price on request

... is to provide you with a comprehensive support package enabling you to serve your customers reliably. We offer five types of Support Plans, as listed below... Learn about: Customer Care, Customer Service Training...

  • Training
  • Pune
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Price on request
Call Centre Training: Customer Care Course in Mumbai Accent & Communication Training Institute India

...What is good customer service? How can it go from good to great? What are the pitfalls that many people experience when trying to deliver customer... Learn about: Communication Skills, Customer Care, Call Center...

  • Training
  • Mumbai
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Price on request

...This course teaches students about the customer care management and its allied elements. The aim of this course is to foster student's ability... Learn about: Social Skills, Skills Communication, Customer Care...

  • Course
  • Jaipur
  • 1 Day
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Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Diploma in Customer Service – Online - Online Course
11 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Communication Skills, Time management, Telephone Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£ 449 - (Rs 37,225) £ 45 - (Rs 3,731)
+ VAT
dancing lion training & consultancy
Arrears Management Training - Inhouse Course
1 opinion
dancing lion training & consultancy

...Building and maintaining an effective arrears collections team is central to achieving collections targets and treating customers fairly. In this practical two-day course, senior managers and collections specialists are assisted to review current working practice, develop new procedures and skills... Learn about: Qualitative Assessment, Coaching Skills, Team management...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£ 337 - (Rs 27,939)
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Learning and Development, Communication Training, Customer Service...

  • Course
  • Central London (England)
  • 5 Days
  • Flexible
More

£ 5,000 - (Rs 4,14,527)
VAT not incl.

...are called upon to play increasingly important role in the society .to meet these challenges, the NIM imparts most cutting edge, research driven knowledge... Learn about: Customer Care, Management Training...

  • Master
  • Distance learning
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Price on request
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service Skills, Communication Skills, Customer Service...

  • Course
  • Online
  • 12 Months
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Special Emagister price

£ 150 - (Rs 12,436) £ 19 - (Rs 1,575)
Quality Seal Emagister EMAGISTER CUM LAUDE
International Compliance Training
ICA Advanced Certificate in Practical Customer Due Diligence (CDD) - Online Course
12 opinions
International Compliance Training

...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Enhanced Due Diligence, Customer Care, Customer Due Diligence...

  • Training
  • Online
  • 6 Months
  • Flexible
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£ 1,675 - (Rs 1,38,866)
+ VAT
Havering College of Further and Higher Education
CUSTOMER SERVICE ADVANCED APPRENTICESHIP Course in Hornchurch Havering College of Further and Higher Education

... their current workforce and recruit new staff. Customer service apprenticeships have a major role to play in this by helping employers address the skills gaps and shortages that they are experiencing, and by providing a vehicle for introducing and raising customer service skills in the workplace... Learn about: Customer Service Skills, Customer Care, Customer Manager...

  • Course
  • Advanced
  • Hornchurch (England)
  • 18 Months
  • 10 January 2018
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£ 200 - (Rs 16,581)
VAT not incl.
Oxford Applied Training - Business Courses
Customer Service Basics Bundle - Inhouse Course Oxford Applied Training - Business Courses

...Individuals build the skills required to deliver excellent customer service and build customer loyalty. Customer Service Learning Track: Customer Service Basics, Customer Service Management. The modules offered in this bundle (listed in the syllabus) can also be taken as individual courses... Learn about: Listening Skills, Communication Skills, Customer Care...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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Special Emagister price

£ 35 - (Rs 2,902) £ 31 - (Rs 2,570)

...Collecting accounts receivable without having adequate skills of negotiation could mean leaving money on the table. On the other hand understanding negotiations... Learn about: Communication Training, Communication Barriers, Communication Skills...

  • Training
  • Mumbai
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Price on request
Customer Service Course in Mumbai R. K. Wadhawan Institute for Universal Learning

...For any trade today, it is incredibly imperative that employees have excellent customer service skills. People concerned in communicating... Learn about: Customer Service Training, Customer Care, Customer Relationship Management...

  • Course
  • Mumbai
  • 1 Day
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Price on request