Customer Care Courses

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  • Customer Care
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SUBJECT AREA
  • Mass Communication 104
  • Business and Management 27
  • Banking and Finance 2
  • Arts and Humanities 2
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  • Health and Fitness 1
  • Medical 1
COURSE TYPE
  • All 139
  • Course 52
  • Training 41
  • Vocational and Technical Education 24
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  • Primary and Secondary Education 1
STARTING
  • In 30 days 52
  • In 3 months 52
  • In 6 months 52
  • In 9 months 52
  • In 1 year 52
  • In over a year 52
LEVEL
  • All levels 12
  • Beginner 1
  • Intermediate 4
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DURATION
  • Hours 33
  • Days 31
  • Weeks 8
  • 3 months 7
  • 6 months 7
  • 9 months 0
  • Year(s) 25
CHARACTERISTICS
  • Intensive 5
  • Practical course / Workshop 2
  • Seminar 6
-- Select --
1 - 20 of 139 results
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse Course
3 opinions
dancing lion training & consultancy

...Outstanding customer service over the telephone is characterized by a degree of responsiveness, attentiveness and willingness to help that that is perceived as superior in the mind of the customer. Whilst the customer may not be able to say why the service is superior in specific behavioural terms... Learn about: Customer Service, Customer Care, Communication Journalism...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£ 337 - (Rs 27,904)
VAT incl.
Quality Seal Emagister EMAGISTER CUM LAUDE
ADL - Academy for Distance Learning
Agricultural Marketing - Distance learning Course ADL - Academy for Distance Learning

...!This course develops your ability to analyse and manage marketing problems in an agricultural enterprise. Topics covered include: market research, management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please see Academy... Learn about: Marketing Advertising, Target markets, Communication Training...

  • Certificate
  • Distance learning
  • Flexible
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£ 325 - (Rs 26,910)
+ VAT
Rapid Skillz

... organisation e.g. how well you complete your sales records or deal with customer complaints. Quality is satisfying the customer’s needs and serving them to a standard of excellence. It is important to understand that quality and service are essential in winning and keeping customers. Quality and service... Learn about: Sales Training, Quality Training, Customer satisfaction...

  • Course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
dancing lion training & consultancy
Core Customer Service and Communication Skills Training - Inhouse Course
5 opinions
dancing lion training & consultancy
Flexible training tailored for your business needs

...In today’s competitive and price conscious market we all appreciate it is not enough to just to provide a basic service to the customer over the telephone. Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme... Learn about: Customer Service, Time management, Customer relationship...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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PREMIUM COURSE


£ 337 - (Rs 27,904)
+ VAT
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Customer Care...

  • Course
  • Central London (England)
  • 5 Days
  • Flexible
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£ 5,000 - (Rs 4,14,001)
+ VAT

...are called upon to play increasingly important role in the society .to meet these challenges, the NIM imparts most cutting edge, research driven knowledge... Learn about: Customer Service Training, Customer Service, Corporate Communication...

  • Master
  • Distance learning
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Price on request

... candidates will appear for private interviews. Diploma in Customer Care Management Details: * Specialized English - In the current world of globalization... Learn about: Communication Barriers, Communication Training, Customer Care...

  • Diploma
  • Bangalore
    and 2 other venues
  • 6 Months
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Price on request

... issues in a realistic manner that clears the relationship among client care & in general business plan... Learn about: Customer Care, Customer Service, Customer Relationship Management...

  • Training
  • New Delhi
  • 1 Day
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Price on request

..., requirements as well as wants of the customers in best way. There should be element of proficiency in your customer handling dialect.This module will make... Learn about: Customer Service Training, Customer Service, Customer Relationship Management...

  • Training
  • Gurgaon
  • 1 Day
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Price on request

... is to provide you with a comprehensive support package enabling you to serve your customers reliably. We offer five types of Support Plans, as listed below... Learn about: Customer Service Training, Customer Care...

  • Training
  • Pune
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Price on request
Call Centre Training: Customer Care Course in Mumbai Accent & Communication Training Institute India

...What is good customer service? How can it go from good to great? What are the pitfalls that many people experience when trying to deliver customer... Learn about: Customer Care, Call Center, Customer Service Training...

  • Training
  • Mumbai
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Price on request

...This course teaches students about the customer care management and its allied elements. The aim of this course is to foster student's ability... Learn about: Social Skills, Customer Service Training, Customer Care...

  • Course
  • Jaipur
  • 1 Day
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Price on request

...Suitable for: This Course is Designed For: Managers. Supervisors. Senior Professionals. Management Staffs. Business owners to help them take accurate and timely decisions. Team members who need more effective time management skills. Employees. Customer Service Staff. Anybody who want essential... Learn about: Customer Relationship Management, Customer Service, Business Communication...

  • Training
  • Milano
    and another venue.
  • 10 Days
  • Flexible
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Rs 8,28,002
+ VAT
dancing lion training & consultancy
Negotiation Skills Training - Inhouse Course
1 opinion
dancing lion training & consultancy

...so that you get what you want. This training programme is typically delivered in English. Translators can be provided at an additional cost. Staff... Learn about: Negotiation Skills, Time management, Delegating Skills...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

£ 337 - (Rs 27,904)
VAT incl.
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Customer Care...

  • Course
  • Central London (England)
  • 5 Days
  • Flexible
More

£ 5,000 - (Rs 4,14,001)
VAT not incl.

...are called upon to play increasingly important role in the society .to meet these challenges, the NIM imparts most cutting edge, research driven knowledge... Learn about: Customer Care, Management Training...

  • Master
  • Distance learning
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Price on request
Global Edulink
Diploma in Customer Service – Online - Online Course
6 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Telephone Skills, Team Building, Customer Service...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£ 449 - (Rs 37,177) £ 45 - (Rs 3,726)
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
HRUK Group
Customer Service Level 3 - Government Funded NVQ - Inhouse Course
1 opinion
HRUK Group

...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer Service, Customer database, Customer satisfaction...

  • Certificate
  • Inhouse
  • 12 Months
  • Flexible
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Free
Quality Seal Emagister EMAGISTER CUM LAUDE
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Customer Care...

  • Course
  • Online
  • 12 Months
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Special Emagister price

£ 150 - (Rs 12,420) £ 19 - (Rs 1,573)
VAT incl.
Quality Seal Emagister EMAGISTER CUM LAUDE
International Compliance Training
ICA Advanced Certificate in Practical Customer Due Diligence (CDD) - Online Course
12 opinions
International Compliance Training

...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal... Learn about: Know Your Customer, Client Management, Enhanced Due Diligence...

  • Training
  • Online
  • Flexible
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£ 1,675 - (Rs 1,38,690)
+ VAT

...Collecting accounts receivable without having adequate skills of negotiation could mean leaving money on the table. On the other hand understanding negotiations... Learn about: Customer Care, Communication Training, Communication Barriers...

  • Training
  • Mumbai
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Price on request
Oxford Applied Training - Business Courses
Customer Service Basics Bundle - Inhouse Course Oxford Applied Training - Business Courses

...Individuals build the skills required to deliver excellent customer service and build customer loyalty. Customer Service Learning Track: Customer Service Basics, Customer Service Management. The modules offered in this bundle (listed in the syllabus) can also be taken as individual courses... Learn about: Difficult People, Difficult People, Customer relationship...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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Special Emagister price

£ 35 - (Rs 2,898) £ 31 - (Rs 2,567)

...Suitable for: Managers. Supervisors. Senior Professionals. Management Staffs. Business owners to help them take accurate and timely decisions. Team members who need more effective time management skills. Employees. Customer Service Staff. Anybody who want essential time management tools... Learn about: Customer Relationship Management, Skills Communication, Customer Service...

  • Training
  • Al Farwānīyah (Kuwait)
  • 10 Days
  • Flexible
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Rs 6,62,402
+ VAT