Customer Care Courses

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  • Customer Care
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SUBJECT AREA
  • Mass Communication 104
  • Business and Management 24
  • Arts and Humanities 2
  • Travel and Tourism 2
  • Banking and Finance 1
  • Science and Industry 1
  • Health and Fitness 1
  • Medical 1
COURSE TYPE
  • All 136
  • Course 51
  • Training 38
  • Vocational and Technical Education 25
  • Higher Education 21
  • Primary and Secondary Education 1
STARTING
  • In 30 days 49
  • In 3 months 49
  • In 6 months 49
  • In 9 months 49
  • In 1 year 49
  • In over a year 49
AIMED AT
  • Anyone 6
  • Professionals 2
  • Companies 2
  • Students 2
LEVEL
  • All levels 11
  • Beginner 1
  • Intermediate 3
  • Advanced 7
DURATION
  • Hours 33
  • Days 32
  • Weeks 8
  • 3 months 7
  • 6 months 7
  • 9 months 0
  • Year(s) 23
CHARACTERISTICS
  • Intensive 4
  • Practical course / Workshop 2
  • Seminar 6
-- Select --
1 - 20 of 136 results
Rapid Skillz

... organisation e.g. how well you complete your sales records or deal with customer complaints. Quality is satisfying the customer’s needs and serving them to a standard of excellence. It is important to understand that quality and service are essential in winning and keeping customers. Quality and service... Learn about: Customer satisfaction, Customer Care, Sales Training...

  • Course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
Global Edulink
Diploma in Customer Service – Online - Online Course
2 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Stress Management, Customer Care, Team Training...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£ 449 - (Rs 37,559) £ 45 - (Rs 3,764)
+ VAT
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Care, Customer Service...

  • Course
  • Online
  • 12 Months
More
Special Emagister price

£ 150 - (Rs 12,548) £ 19 - (Rs 1,589)
VAT incl.
dancing lion training & consultancy
Core Customer Service and Communication Skills Training - Inhouse Course
5 opinions
dancing lion training & consultancy
Flexible training tailored for your business needs

...In today’s competitive and price conscious market we all appreciate it is not enough to just to provide a basic service to the customer over the telephone. Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme... Learn about: Customer Care, Communication Training, Problem Solving...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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PREMIUM COURSE


£ 337 - (Rs 28,190)
+ VAT
HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Customer Care...

  • Course
  • Amsterdam, Netherlands (Netherlands)
  • 5 Days
  • Flexible
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£ 5,000 - (Rs 4,18,253)
+ VAT

...are called upon to play increasingly important role in the society .to meet these challenges, the NIM imparts most cutting edge, research driven knowledge... Learn about: Customer Service Training, Customer Service, Customer Care...

  • Master
  • Distance learning
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Price on request

... candidates will appear for private interviews. Diploma in Customer Care Management Details: * Specialized English - In the current world of globalization... Learn about: Customer Care, Communication Skills, Communication Barriers...

  • Diploma
  • Bangalore
    and 2 other venues
  • 6 Months
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Price on request

... issues in a realistic manner that clears the relationship among client care & in general business plan... Learn about: Customer Relationship Management, Customer Service, Customer Care...

  • Training
  • New Delhi
  • 1 Day
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Price on request

..., requirements as well as wants of the customers in best way. There should be element of proficiency in your customer handling dialect.This module will make... Learn about: Customer Service Training, Communication Skills, Customer Care...

  • Training
  • Gurgaon
  • 1 Day
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Price on request

... is to provide you with a comprehensive support package enabling you to serve your customers reliably. We offer five types of Support Plans, as listed below... Learn about: Customer Service Training, Customer Care...

  • Training
  • Pune
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Price on request
Call Centre Training: Customer Care Course in Mumbai Accent & Communication Training Institute India

...What is good customer service? How can it go from good to great? What are the pitfalls that many people experience when trying to deliver customer... Learn about: Customer Service, Communication Skills, Call Center...

  • Training
  • Mumbai
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Price on request

...This course teaches students about the customer care management and its allied elements. The aim of this course is to foster student's ability... Learn about: Customer Service Training, Social Skills, Skills Communication...

  • Course
  • Jaipur
  • 1 Day
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Price on request

...Suitable for: This Course is Designed For: Managers. Supervisors. Senior Professionals. Management Staffs. Business owners to help them take accurate and timely decisions. Team members who need more effective time management skills. Employees. Customer Service Staff. Anybody who want essential... Learn about: Customer Service, Business Communication, Effective Communication...

  • Training
  • Milano
    and another venue.
  • 10 Days
  • Flexible
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Rs 8,36,507
+ VAT
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse Course
3 opinions
dancing lion training & consultancy

...Outstanding customer service over the telephone is characterized by a degree of responsiveness, attentiveness and willingness to help that that is perceived as superior in the mind of the customer. Whilst the customer may not be able to say why the service is superior in specific behavioural terms... Learn about: Communication Skills, Strategic Business Management, Telephone management...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
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£ 337 - (Rs 28,190)
VAT incl.
HRODC Postgraduate Training Institute
Client or Customer Care (Cairo) Course in Cairo, Egypt HRODC Postgraduate Training Institute

...Limited Objectives: By the conclusion of the specific learning & development activities, delegates will be able to: Demonstrate an understanding of value of front-line staff to organisational effectiveness. Exhibit competence in fundamental aspects of customer/ client service - incorporating... Learn about: Customer Care...

  • Course
  • Cairo, Egypt (Egypt)
  • 5 Days
  • Flexible
More

£ 5,000 - (Rs 4,18,253)
+ VAT

...are called upon to play increasingly important role in the society .to meet these challenges, the NIM imparts most cutting edge, research driven knowledge... Learn about: Management Training, Customer Care...

  • Master
  • Distance learning
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Price on request
HRUK Group
Customer Service Level 3 - Government Funded NVQ - Inhouse Course
1 opinion
HRUK Group

...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer satisfaction, Career Development, Customer database...

  • Certificate
  • Inhouse
  • 12 Months
  • Flexible
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Free
Oxford Applied Training - Business Courses
Customer Service Basics Bundle - Inhouse Course Oxford Applied Training - Business Courses

...Individuals build the skills required to deliver excellent customer service and build customer loyalty. Customer Service Learning Track: Customer Service Basics, Customer Service Management. The modules offered in this bundle (listed in the syllabus) can also be taken as individual courses... Learn about: Customer relationship, Problem Solving, Customer Care...

  • Training
  • Inhouse
  • Flexible
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£ 35 - (Rs 2,928)
+ VAT

...Suitable for: This NVQ is ideal for employees working in a Customer Service environment... Learn about: Customer Care, Customer Service Skills...

  • Course
  • Inhouse
  • 2 Years
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Price on request
Customer Service Course in Mumbai R. K. Wadhawan Institute for Universal Learning

...For any trade today, it is incredibly imperative that employees have excellent customer service skills. People concerned in communicating... Learn about: Customer Service Training, Customer Relationship Management, Customer Service...

  • Course
  • Mumbai
  • 1 Day
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Price on request

...Collecting accounts receivable without having adequate skills of negotiation could mean leaving money on the table. On the other hand understanding negotiations... Learn about: Communication Barriers, Communication Training, Customer Care...

  • Training
  • Mumbai
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Price on request
NVQ Level 3 Diploma in Customer Service (NCFE) - Online Course Bournemouth School of Marketing International

...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Business Plan, Problem Solving, Customer Service...

  • Certificate
  • Online
  • 6 Months
  • Flexible
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£ 8,995 - (Rs 7,52,438)
VAT incl.

...Suitable for: Managers. Supervisors. Senior Professionals. Management Staffs. Business owners to help them take accurate and timely decisions. Team members who need more effective time management skills. Employees. Customer Service Staff. Anybody who want essential time management tools... Learn about: Customer Relationship Management, Skills Communication, Personal Development...

  • Training
  • Al Farwānīyah (Kuwait)
  • 10 Days
  • Flexible
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Rs 6,69,206
+ VAT