Customer Service Courses

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  • Customer Service
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SUBJECT AREA
  • Mass Communication 100
  • Business and Management 100
  • Travel and Tourism 11
  • Banking and Finance 6
  • Medical 5
  • Arts and Humanities 3
  • Science and Industry 2
  • Health and Fitness 2
  • Information Technology 2
  • Design 1
COURSE TYPE
  • All 232
  • Course 138
  • Training 46
  • Vocational and Technical Education 28
  • Higher Education 20
STARTING
  • In 30 days 136
  • In 3 months 137
  • In 6 months 137
  • In 9 months 138
  • In 1 year 138
  • In over a year 136
LEVEL
  • All levels 40
  • Beginner 24
  • Intermediate 11
  • Advanced 5
DURATION
  • Hours 38
  • Days 51
  • Weeks 13
  • 3 months 28
  • 6 months 7
  • 9 months 1
  • Year(s) 36
CHARACTERISTICS
  • Intensive 29
  • Practical course / Workshop 5
  • Seminar 3
  • Internship 2
-- Select --
1 - 20 of 232 results
Concise Training
Learn how to create a functional WordPress website

... a website that can be found by the search engines and your customers. Content is broken down into manageable learning objects: Learning Object 1 – What... Learn about: Customer relationship, Writing for the Web, Web Engineering...

  • Training
  • Beginner
  • Online
  • 90 Days
  • Flexible
More

£ 99 - (Rs 8,287)
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
e-Careers Limited

... standards during the transition period. • The operations required to maintain customers expected levels of service and satisfaction. • Building a continual... Learn about: Customer satisfaction, Quality Training, Service Management...

  • Certificate
  • Online
  • 12 Months
  • Flexible
More

£ 875 - (Rs 73,240)
Global Edulink
Diploma in Customer Service – Online - Online Course
2 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Telephone Skills, Time management, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
More
Special Emagister price

£ 449 - (Rs 37,583) £ 45 - (Rs 3,767)
+ VAT
dancing lion training & consultancy
Core Customer Service and Communication Skills Training - Inhouse Course
5 opinions
dancing lion training & consultancy
Flexible training tailored for your business needs

...In today’s competitive and price conscious market we all appreciate it is not enough to just to provide a basic service to the customer over the telephone. Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme... Learn about: Problem Solving, Time management, Business Plan...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

PREMIUM COURSE


£ 337 - (Rs 28,208)
+ VAT
London Corporate Training

... of team work in customer care To Work effectively with others when monitoring the handling of customers by frontline customer service providers... Learn about: Verbal Communication, Customer Service, Customer Service Management...

  • Course
  • Intermediate
  • London (England)
  • 1 Week
  • 27 February 2017
More

PREMIUM COURSE


£ 2,450 - (Rs 2,05,073)
+ VAT
Rapid Skillz

...This course helps to Make Sales Happen! We need to Learn the simple Psychology of a Customer & master the Art of Customer Relationships. Win Customers Hearts and their Sales orders... Learn about: Customer Service Skills, Sales Training, Customer Service...

  • Course
  • Beginner
  • Online
  • 3 Months
  • Flexible
More

Price on request
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service...

  • Course
  • Online
  • 12 Months
More
Special Emagister price

£ 300 - (Rs 25,111) £ 19 - (Rs 1,590)
VAT incl.
HRUK Group
Customer Service Level 3 - Government Funded NVQ - Inhouse Course
1 opinion
HRUK Group

...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer Retention, Career Development, Customer Service...

  • Certificate
  • Inhouse
  • 12 Months
  • Flexible
More

Free

...This course is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. This is the capstone course in the Saylor Customer Service certificate program, which aims to provide students with a solid knowledge... Learn about: Customer Service...

  • Course
  • Online
More

Free
Courses For Success

... using excellent customer service can generate return business. How to build good will. How to provide customer service over the phone. How online tools can aid customer service. How to deal with difficult customers. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
More

Price on request
Oxford Applied Training - Business Courses
Internal Customer Service - Inhouse Course Oxford Applied Training - Business Courses

...Create a plan for how you will deliver great customer service. Ask for more information through Emagister's website!... Learn about: Customer Service...

  • Training
  • Inhouse
  • Flexible
More

£ 5 - (Rs 419)
Study365
Certificate in Customer Service

..., managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations Advisor Hotel Manager Sales Manager Study365, as a leading... Learn about: Team Working, Team Training, Customer Service Team...

  • Course
  • Beginner
  • Online
  • 365 Days
  • Flexible
More
Special Emagister price

£ 249 - (Rs 20,842) £ 24 - (Rs 2,009)
+ VAT

... be focused on in these sectors. This free online Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers... Learn about: Customer Service, Retail Industry, Public Sector...

  • Course
  • Online
  • Flexible
More

Free
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse Course
3 opinions
dancing lion training & consultancy

...Outstanding customer service over the telephone is characterized by a degree of responsiveness, attentiveness and willingness to help that that is perceived as superior in the mind of the customer. Whilst the customer may not be able to say why the service is superior in specific behavioural terms... Learn about: Telephone Skills, Customer Service, Customer Service...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

£ 337 - (Rs 28,208)
VAT incl.
1 Training
Certificate in Customer Service (Level 2)

...Providing excellent customer service is essential to the long-term viability of every business. Certificate in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Customer Satisfaction Level, Angry Customers, Team Training...

  • Course
  • Beginner
  • Online
  • Flexible
More
Special Emagister price

£ 90 - (Rs 7,533) £ 12 - (Rs 1,004)
+ VAT
Global Edulink
Certificate in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Telephone techniques, Customer Service Techniques, Team Training...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
More
Special Emagister price

£ 295 - (Rs 24,692) £ 30 - (Rs 2,511)
+ VAT
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Care, Customer Service...

  • Course
  • Online
  • 12 Months
More
Special Emagister price

£ 150 - (Rs 12,555) £ 19 - (Rs 1,590)
VAT incl.
HRUK Group
Customer Service Level 2 - Government Funded NVQ - Inhouse Course
1 opinion
HRUK Group

...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer Service, Customer relationship, Customer Care...

  • Certificate
  • Inhouse
  • 12 Months
  • Flexible
More

Free

...Suitable for: This NVQ is ideal for employees working in a Customer Service environment... Learn about: Customer Service Skills, Customer Care...

  • Course
  • Inhouse
  • 2 Years
More

Price on request
Courses For Success

... take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps, all in six easy weeks with this Certificate... Learn about: Team Training, Communication Training, Customer Service...

  • Course
  • Online
  • Flexible
More

Price on request
Oxford Applied Training - Business Courses
Shaping the Direction of Customer Service - Inhouse Course Oxford Applied Training - Business Courses

...Determine what you will do to help direct the company’s customer service strategy. Ask for more information through Emagister's website!... Learn about: Customer Service...

  • Training
  • Inhouse
  • Flexible
More

£ 5 - (Rs 419)
Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Team Training, Telephone Technique, Stress Management...

  • Course
  • Beginner
  • Online
  • Flexible
More
Special Emagister price

£ 399 - (Rs 33,398) £ 39 - (Rs 3,264)
+ VAT
Customer Service Course in Mumbai R. K. Wadhawan Institute for Universal Learning

...For any trade today, it is incredibly imperative that employees have excellent customer service skills. People concerned in communicating... Learn about: Customer Service Training, Customer Care, Customer Service...

  • Course
  • Mumbai
  • 1 Day
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Price on request