Customer Service Courses

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  • Customer Service
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COURSE TYPE
  • All 252
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STARTING
  • In 30 days 153
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LEVEL
  • All levels 43
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DURATION
  • Hours 38
  • Days 50
  • Weeks 13
  • 3 months 29
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  • Year(s) 45
CHARACTERISTICS
  • Intensive 30
  • Practical course / Workshop 5
  • Seminar 3
  • Internship 2
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1 - 20 of 252 results
London Corporate Training

... of team work in customer care To Work effectively with others when monitoring the handling of customers by frontline customer service providers... Learn about: Communication Training, Service Management, Dealing With Stress...

  • Course
  • Intermediate
  • London (England)
  • 1 Week
  • 27 February 2017
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PREMIUM COURSE


£ 2,450 - (Rs 2,04,248)
+ VAT
dancing lion training & consultancy
Core Customer Service and Communication Skills Training - Inhouse Course
5 opinions
dancing lion training & consultancy
Flexible training tailored for your business needs

...In today’s competitive and price conscious market we all appreciate it is not enough to just to provide a basic service to the customer over the telephone. Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme... Learn about: Customer Service, Public Speaking, Community Education...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

PREMIUM COURSE


£ 337 - (Rs 28,095)
+ VAT
Concise Training
Learn how to create a functional WordPress website

... a website that can be found by the search engines and your customers. Content is broken down into manageable learning objects: Learning Object 1 – What... Learn about: Writing for the Web, Writing Skills, Web Development...

  • Training
  • Beginner
  • Online
  • 90 Days
  • Flexible
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£ 99 - (Rs 8,253)
+ VAT
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse Course
3 opinions
dancing lion training & consultancy

...Outstanding customer service over the telephone is characterized by a degree of responsiveness, attentiveness and willingness to help that that is perceived as superior in the mind of the customer. Whilst the customer may not be able to say why the service is superior in specific behavioural terms... Learn about: Communication Skills, Telephone management, Strategy Development...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

£ 337 - (Rs 28,095)
VAT incl.
Global Edulink
Diploma in Customer Service – Online - Online Course
6 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Communication Skills, Time management, Team Building...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£ 449 - (Rs 37,432) £ 45 - (Rs 3,751)
+ VAT
Rapid Skillz

...This course helps to Make Sales Happen! We need to Learn the simple Psychology of a Customer & master the Art of Customer Relationships. Win Customers Hearts and their Sales orders... Learn about: Skills and Training, Customer Service Skills, Sales Training...

  • Course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service...

  • Course
  • Online
  • 12 Months
More
Special Emagister price

£ 300 - (Rs 25,010) £ 19 - (Rs 1,584)
VAT incl.
HRUK Group
Customer Service Level 3 - Government Funded NVQ - Inhouse Course
1 opinion
HRUK Group

...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer Retention, Customer satisfaction, Customer behaviour...

  • Certificate
  • Inhouse
  • 12 Months
  • Flexible
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Free

...This course is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. This is the capstone course in the Saylor Customer Service certificate program, which aims to provide students with a solid knowledge... Learn about: Customer Service...

  • Course
  • Online
More

Free
Oxford Applied Training - Business Courses
Internal Customer Service - Inhouse Course Oxford Applied Training - Business Courses

...Create a plan for how you will deliver great customer service. Ask for more information through Emagister's website!... Learn about: Customer Service, Customer Service...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£ 5 - (Rs 417)

... using excellent customer service can generate return business. How to build good will. How to provide customer service over the phone. How online tools can aid customer service. How to deal with difficult customers. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
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Price on request
Study365
Certificate in Customer Service

..., managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations Advisor Hotel Manager Sales Manager Study365, as a leading... Learn about: Customer Awareness, Customer Service Leadership, Customer Service Goals...

  • Course
  • Beginner
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£ 249 - (Rs 20,758) £ 24 - (Rs 2,001)
+ VAT

... be focused on in these sectors. This free online Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers... Learn about: Public Sector, Retail Industry, Customer Service...

  • Course
  • Online
  • Flexible
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Free
dancing lion training & consultancy
Sales through service – core sales skills - Inhouse Course
1 opinion
dancing lion training & consultancy

...Are you someone moving from a service background into sales? If so, you may already have the correct temperament to be successful in a sales role, you just need the skills. At dancing lion, we believe sales are made through through providing excellent customer service. This core principle... Learn about: Objection Handling, Business Presentation Skills, Negotiation Skills...

  • Course
  • Beginner
  • Inhouse
  • 2 Days
  • Flexible
More

£ 337 - (Rs 28,095)
VAT incl.
1 Training
Certificate in Customer Service (Level 2)

...Providing excellent customer service is essential to the long-term viability of every business. Certificate in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Unhappy Customers, Customer Relations Advisor, Team Training...

  • Course
  • Beginner
  • Online
  • Flexible
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Special Emagister price

£ 90 - (Rs 7,503) £ 12 - (Rs 1,000)
+ VAT
Global Edulink
Certificate in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Customer Service Skills, Communication Skills, Telephone Etiquette...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
More
Special Emagister price

£ 295 - (Rs 24,593) £ 30 - (Rs 2,501)
+ VAT
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Customer Care...

  • Course
  • Online
  • 12 Months
More
Special Emagister price

£ 150 - (Rs 12,505) £ 19 - (Rs 1,584)
VAT incl.
HRUK Group
Customer Service Level 2 - Government Funded NVQ - Inhouse Course
1 opinion
HRUK Group

...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer Service, Customer Care, Customer satisfaction...

  • Certificate
  • Inhouse
  • 12 Months
  • Flexible
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Free

...Suitable for: This NVQ is ideal for employees working in a Customer Service environment... Learn about: Customer Care, Customer Service Skills...

  • Course
  • Inhouse
  • 2 Years
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Price on request
Oxford Applied Training - Business Courses
Shaping the Direction of Customer Service - Inhouse Course Oxford Applied Training - Business Courses

...Determine what you will do to help direct the company’s customer service strategy. Ask for more information through Emagister's website!... Learn about: Customer Service, Customer Service...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
More

£ 5 - (Rs 417)

... take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps, all in six easy weeks with this Certificate... Learn about: Team Training, Communication Training, Customer Service...

  • Course
  • Online
  • Flexible
More

Price on request
Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Stress Management, Time management, Customer Service Skills...

  • Course
  • Beginner
  • Online
  • Flexible
More
Special Emagister price

£ 399 - (Rs 33,263) £ 39 - (Rs 3,251)
+ VAT
Customer Service Course in Mumbai R. K. Wadhawan Institute for Universal Learning

...For any trade today, it is incredibly imperative that employees have excellent customer service skills. People concerned in communicating... Learn about: Customer Relationship Management, Customer Service Training, Customer Care...

  • Course
  • Mumbai
  • 1 Day
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Price on request