Customer Service Courses

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  • Customer Service
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  • All 265
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STARTING
  • In 30 days 159
  • In 3 months 159
  • In 6 months 169
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LEVEL
  • All levels 54
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DURATION
  • Hours 38
  • Days 51
  • Weeks 13
  • 3 months 33
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  • Year(s) 46
CHARACTERISTICS
  • Intensive 32
  • Practical course / Workshop 7
  • Seminar 4
  • Internship 2
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1 - 20 of 265 results
London Corporate Training
Customer Service Management Course in London
1 opinion
London Corporate Training

... of team work in customer care To Work effectively with others when monitoring the handling of customers by frontline customer service providers... Learn about: Business Success, Customer Service Management, Face to Face...

  • Course
  • Intermediate
  • London (England)
  • 1 Week
  • 19 June 2017
More

PREMIUM COURSE


£ 2,450 - (Rs 2,01,559)
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
e-Careers Limited
Master PRINCE2® and ITIL® frameworks

... standards during the transition period. • The operations required to maintain customers expected levels of service and satisfaction. • Building a continual... Learn about: Service Management, Quality Training, Customer satisfaction...

  • Certificate
  • Online
  • 12 Months
  • Flexible
More

£ 875 - (Rs 71,986)
South & City College Birmingham

... standards during the transition period. • The operations required to maintain customers expected levels of service and satisfaction. • Building a continual... Learn about: Customer satisfaction, IT risk, Service Management...

  • Certificate
  • Online
  • 12 Months
  • Flexible
More

£ 875 - (Rs 71,986)
dancing lion training & consultancy
Core Customer Service and Communication Skills Training - Inhouse Course
5 opinions
dancing lion training & consultancy
Flexible training tailored for your business needs

...In today’s competitive and price conscious market we all appreciate it is not enough to just to provide a basic service to the customer over the telephone. Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme... Learn about: Community Education, Conflict Resolution, Communication Training...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

PREMIUM COURSE


£ 337 - (Rs 27,725)
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Customer Service Training – Online - Online Course
1 opinion
Global Edulink
Certificate in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Customer Service, Customer Service Skills, Handling Customer Complains...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
More
Special Emagister price

£ 295 - (Rs 24,269) £ 30 - (Rs 2,468)
+ VAT
Rapid Skillz

...This course helps to Make Sales Happen! We need to Learn the simple Psychology of a Customer & master the Art of Customer Relationships. Win Customers Hearts and their Sales orders... Learn about: Customer Service, Skills and Training, Customer Service Skills...

  • Course
  • Beginner
  • Online
  • 3 Months
  • Flexible
More

Price on request
Quality Seal Emagister EMAGISTER CUM LAUDE
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service...

  • Course
  • Online
  • 12 Months
More
Special Emagister price

£ 300 - (Rs 24,681) £ 19 - (Rs 1,563)
Quality Seal Emagister EMAGISTER CUM LAUDE
HRUK Group
Customer Service Level 3 - Government Funded NVQ - Inhouse Course
1 opinion
HRUK Group

...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer satisfaction, Customer Manager, Customer behaviour...

  • Certificate
  • Inhouse
  • 12 Months
  • Flexible
More

Free
Oxford Applied Training - Business Courses
Internal Customer Service - Inhouse Course Oxford Applied Training - Business Courses

...Create a plan for how you will deliver great customer service. Ask for more information through Emagister's website!... Learn about: Customer Service, Customer Service...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£ 5 - (Rs 411)

... using excellent customer service can generate return business. How to build good will. How to provide customer service over the phone. How online tools can aid customer service. How to deal with difficult customers. Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
More

Price on request
Study365
Certificate in Customer Service

..., managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations Advisor Hotel Manager Sales Manager Study365, as a leading... Learn about: Team Training, Customer Service, Customer Service Team...

  • Course
  • Beginner
  • Online
  • 365 Days
  • Flexible
More
Special Emagister price

£ 249 - (Rs 20,485) £ 24 - (Rs 1,974)
+ VAT
Havering College of Further and Higher Education
CUSTOMER SERVICE INTERMEDIATE APPRENTICESHIP Course in Hornchurch Havering College of Further and Higher Education

... there is a need to raise customer service standards and increase the supply of people with customer service skills. Employers across all sectors, regardless of whether their main business is customer service or if they wish to train staff to undertake customer service as part of their job role, need to up skill... Learn about: Customer Service Executive Officer, Customer Service, Customer Service Skills...

  • Course
  • Intermediate
  • Hornchurch (England)
  • 18 Months
  • 11 September 2017
More

£ 200 - (Rs 16,454)

... be focused on in these sectors. This free online Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization. This course will also be of great interest to retail staff, hospitality workers... Learn about: Retail Industry, Customer Service, Public Sector...

  • Course
  • Online
  • Flexible
More

Free
dancing lion training & consultancy
Advanced Customer Service and Communication Skills Training - Inhouse Course
3 opinions
dancing lion training & consultancy

...Outstanding customer service over the telephone is characterized by a degree of responsiveness, attentiveness and willingness to help that that is perceived as superior in the mind of the customer. Whilst the customer may not be able to say why the service is superior in specific behavioural terms... Learn about: Customer Service, Telephone management, Communication Training...

  • Course
  • Inhouse
  • 2 Days
  • Flexible
More

£ 337 - (Rs 27,725)
Quality Seal Emagister EMAGISTER CUM LAUDE
Global Edulink
Diploma in Customer Service – Online - Online Course
11 opinions
Global Edulink
Diploma in Customer Service

... principles, and managing own performance and professional development. This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising... Learn about: Customer Care, Customer Service Skills, Team Training...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
More
Special Emagister price

£ 449 - (Rs 36,939) £ 45 - (Rs 3,702)
+ VAT
1 Training
Certificate in Customer Service (Level 2)

...Providing excellent customer service is essential to the long-term viability of every business. Certificate in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Team Training, Angry Customers, Customer Awareness...

  • Course
  • Beginner
  • Online
  • Flexible
More
Special Emagister price

£ 90 - (Rs 7,404) £ 12 - (Rs 987)
+ VAT
Quality Seal Emagister EMAGISTER CUM LAUDE
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer satisfaction, Customer Service, Customer Service Skills...

  • Course
  • Online
  • 12 Months
More
Special Emagister price

£ 150 - (Rs 12,340) £ 19 - (Rs 1,563)
Quality Seal Emagister EMAGISTER CUM LAUDE
HRUK Group
Customer Service Level 2 - Government Funded NVQ - Inhouse Course
1 opinion
HRUK Group

...This qualification has been developed to recognise the learners’ skills, knowledge and overall performance within customer service functions and activities. It accredits learners' abilities to understand and carry out a range of tasks and has been designed to accredit their achievements in a modern... Learn about: Customer Service, Customer Care, Cutomer service...

  • Certificate
  • Inhouse
  • 12 Months
  • Flexible
More

Free
Oxford Applied Training - Business Courses
Shaping the Direction of Customer Service - Inhouse Course Oxford Applied Training - Business Courses

...Determine what you will do to help direct the company’s customer service strategy. Ask for more information through Emagister's website!... Learn about: Customer Service, Customer Service...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
More

£ 5 - (Rs 411)
Learning247
CareerVision Training

...Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service... Learn about: Customer Service, Premises standards, Expert Online Training...

  • Training
  • Beginner
  • Online
  • Flexible
More

£ 12 - (Rs 987)
+ VAT
Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Social Intelligence, Negotiation Skills, Customer Service...

  • Course
  • Beginner
  • Online
  • Flexible
More
Special Emagister price

£ 399 - (Rs 32,825) £ 39 - (Rs 3,208)
+ VAT
Havering College of Further and Higher Education
CUSTOMER SERVICE ADVANCED APPRENTICESHIP Course in Hornchurch Havering College of Further and Higher Education

... there is a need to raise customer service standards and increase the supply of people with customer service skills. Employers across all sectors, regardless of whether their main business is customer service or if they wish to train staff to undertake customer service as part of their job role, need to up skill... Learn about: Customer Records, Customer Service, Customer Service Skills...

  • Course
  • Advanced
  • Hornchurch (England)
  • 18 Months
  • 10 January 2018
More

£ 200 - (Rs 16,454)

... take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps, all in six easy weeks with this Certificate... Learn about: Customer Service, Communication Training, Team Training...

  • Course
  • Online
  • Flexible
More

Price on request