Diploma in Customer Care ManagementTeam Academy
Price on request
- At 3 venues
The pre-requisites for this diploma course are mentioned below:
An applicant must have completed his/her secondary education or he/she must be under graduate or graduate. He/she must have fine interaction abilities and charming nature. A skilled test will be given to attempt after which short listed candidates will appear for private interviews.
Diploma in Customer Care Management Details:
* Specialized English - In the current world of globalization, the English expertise serves as the foundation of every career and development. Learners will learn to communicate in English language and that will further assist them to work well in their respective work,
* Individuality Improvement - Individuality abilities assist in carrying out work functions properly & also useful to groom oneself for topmost designations in an association.
* Grooming Ability – Personality Preparation is a significant aspect of grooming. In all jobs, individuality has a key role to play. It helps in increasing reception & preserving relationships and assists learners to stand high in their social groups.
* Managing Client Care - It includes clients, travelers and visitors – it involves communication, serving, treating sudden needs & crisis, the learners will be arranged to face the challenges of practical world.
* Interview Abilities – Besides understanding of the concepts, appearance & behavior has an important part to play in positive results of an interview. Learners are coached with mock interviews so that they get to know about the pointers regarding how to attend an interview.
* Assignment – This is an optional subject. Candidates have to do 1-month internship in any company.