Diploma in International Airlines and Travel Management

Trade Wings Institute of Management Ltd
In Kolkata

Rs 28,000
VAT not incl.
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Important information

  • Diploma
  • Kolkata
  • Duration:
    6 Months
Description

The course is designed for the people who wants to join the airlines sector. This course provides a complete overview of the Airlines ticketing software, Computerised Reservation System, Airport operations, Customer care and airlines security.

Important information
Venues

Where and when

Starts Location
On request
Kolkata
700069, West Bengal, India
See map

Frequent Asked Questions

· What are the objectives of this course?

1. Airlines ticketing 2. Travel Documentations 3. Galileo CRS 4. Customer Service

· Qualification

Minimum qualification required is 10+2 with knowledge of Basic Maths and Geography. Students from any stream can join this course

What you'll learn on the course

Airlines Ticketing
Ticket issuing and billing
Ticketing tools
Aviation Training

Teachers and trainers (1)

Ananda Sanyal
Ananda Sanyal
Center In Charge

Course programme

TIM has devised a detailed curriculum for this course which includes:-

i) International Airline & Travel Management –

This module covers Geography, codes used in the Travel Industry, travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency management.

ii) Computerized Reservation System (CRS) – GALILEO –

This module covers how to check Time Table & Availability of Flights, Creating a PNR, Special Requests, Seat Request, Display of Fares, and Hotel Reservation & Car Rental Bookings.

iii) CRM (Customer Relationship Management) –

It covers how to deal with Different Types of Customers, Effective Communication Skills, how to present a resume, Interview Techniques, Sales Techniques & Marketing Principles.


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