Diploma in International Airlines and Travel ManagementTrade Wings Institute of Management Ltd
VAT not incl.
Frequent Asked Questions
· What are the objectives of this course?
1. Airlines ticketing 2. Travel Documentations 3. Galileo CRS 4. Customer Service
Minimum qualification required is 10+2 with knowledge of Basic Maths and Geography. Students from any stream can join this course
What you'll learn on the course
Ticket issuing and billing
Teachers and trainers (1)
TIM has devised a detailed curriculum for this course which includes:-
i) International Airline & Travel Management –
This module covers Geography, codes used in the Travel Industry, travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency management.
ii) Computerized Reservation System (CRS) – GALILEO –
This module covers how to check Time Table & Availability of Flights, Creating a PNR, Special Requests, Seat Request, Display of Fares, and Hotel Reservation & Car Rental Bookings.
iii) CRM (Customer Relationship Management) –
It covers how to deal with Different Types of Customers, Effective Communication Skills, how to present a resume, Interview Techniques, Sales Techniques & Marketing Principles.