Diploma in Office Organisation and Management

The Guru Nanak Dev University's Faculty of Economics and Business offers Diploma in Office Organisation and Management course to its students. The course structure for it is as follows:

Part-I

OFFICE STATIONERY AND SUPPLIES : Introduction – stationary – significance – selection – quality – management of office supplies selection of supplies – purchase of supplies – purchasing system – centralized purchasing – decentralized purchasing – purchase procedure – standardization of office supplies – storage of supplies – bincard – stock verification.

OFFICE APPLIANCES : Introduction – office appliances – importance – advantage and disadvantage – typewriter. Various types points to be considered – stenographic – machine – merits an demerits – duplicating machines various types – chief advantages, general type, adding – listing machine – accounting machine – advantage and disadvantages. Cash register – coin sorter – cheque writing machine – time recording clock- card punching machine – envelop sealing machine – stamping machine – computer, uses, advantages and disadvantages – automation in office – choosing an office machine.

OFFICE COST REDUCTION AND COST SAVING : Introduction-cost reduction – importance – types of wastefull expenditure-programme of cost reduction – technique of cost reduction – organization and methods ( O & M ) objective, principles, steps, advantages and disadvantages – paper works – simplification – budgetary control – supervisory – control – cost control.


Part-II
CORRESPONDENCE AND MAIL : Introduction – correspondence – types – nature – cost – organizing – correspondence – centralized correspondence merits and demerits. Decentralised Correspondence – merits and demerits Mail services – centralized mail handling – drafting letters Dicto phone – typing Typing pool-merits and demerits Departmental typing – merits and demerits Outward correspondence – mailing machine.

OFFICE COMMUNICATION : Introduction – features – process – selection – importance – communication barriers – overcoming barriers – types of comm.. Internal – oral – mechanical – written. Electronic devises – choice of communication – external comm.. – postal services – telephonic services – modern devices.

OFFICE SERVICES : Introduction – centralization – decentralization – general office – purchase Deptt. Sales Deptt. Account Deptt. Personnel Deptt. Production Deptt.

OFFICE SUPERVISION : Introduction – characteristic of supervision – office supervision – effective supervision – qualities of an office superviser – his function – responsibilities – training.