Diploma in Reception Operations & Services (Front Office)

Hotel & Catering Mamagement Institute
In Mohali

Price on request
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Important information

  • Diploma
  • Mohali
  • Duration:
    6 Months
Description

Important information
Venues

Where and when

Starts Location
On request
Mohali
VPO Gholumajra, Near Milktime Plant Chandigarh-Ambala Highway Tehsil Derabassi, District Mohali , Punjab, India
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Frequent Asked Questions

· Requirements

10+2 ONWARDS

Course programme

This course consists of theoretical and structured practical front office operations. On completion of theoretical classes , all students sit for a final exam set by internationally recognised City & Guilds London Institute - UK

Course Content
This course prepares you for front of the house operations and goes into detail and covers Security Practices, Customer Care, Personal presentation, Safe practices, Fire Prevention, General Reception procedures, General Front office procedures, Advance reservation procedures, Guest accounting procedures, Selling & marketing techniques.

Personal Communication
It is very important that a candidate has effective interpersonal and managerial communication skills in hospitality organizations. This course also helps in improving communication skills and also life skills.

Additional information

Work placements: 6 Months Compulsory Training
Students per class: 30

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