Distance learning Customer Service Training courses

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...Module 1: Understanding customer service. Module 2: Knowing the customer service rules. Module 3: Making customer service personal. Module 4: Improving the customer relationship. Module 5: Monitoring and solving customer service problems. Module 6: Processing customer service complaints. Module... Learn about: Oral Communication, Customer Relationship Management, Personal Development...

  • Diploma
  • Distance learning
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Rs 32,022
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...In order to succeed in this evolving environment, managers should possess a very solid conceptual framework of management which can be applied to multiple situations... Learn about: Customer Service, Corporate Communication, Customer Service Training...

  • Master
  • Distance learning
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...Course stucture A) Consumer Protection Act Right to Information Act B) Practical Course Project Work a) To develop and draft consumer complaint... Learn about: Customer Service Training, Customer Care, Communication Skills...

  • Certificate
  • Distance learning
  • 6 Months
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...· Communicated Meanings and their Problems · Nature, Scope and Importance of Communication · Non-verbal Communication · Cross-cultural Communication ·... Learn about: Skills Communication, Customer Service, Improve Communication Skills...

  • Certificate
  • Distance learning
  • 3 Months
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...In order to succeed in this evolving environment, managers should possess a very solid conceptual framework of management which can be applied to multiple situations... Learn about: Customer Service, Effective Communication, Customer Service Training...

  • Post Graduate Diploma
  • Distance learning
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...The NIM's distance learning short duration, compact and integrated Management programs seek to prepare managers to cope with these factors. It is... Learn about: Customer Care, Customer Service, Customer Relationship Management...

  • Diploma
  • Distance learning
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...The NIM's distance learning short duration, compact and integrated Management programs seek to prepare managers to cope with these factors. It is... Learn about: Communication Skills, Customer Care, Customer Relationship Management...

  • Diploma
  • Distance learning
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Price on request