4-day training class to become an AIIM ECM Master

Enterprise Content Management (ECM) training

IMF Academy
In London (England) andAmsterdam (Netherlands), Amsterdam (Netherlands)

€ 2,415 - (Rs 1,75,873)

Important information


The Enterprise Content Management (ECM) training covers the strategies, tools and technologies used to capture, store, manage, preserve and deliver information in support of business processes. It provides you with a framework which enables the management of information assets across an organization, and it ties in relevant components and technologies. This could be Electronic Document Management, Electronic Records Management, Workflow, Business Process Management, Web Content Management, Collaboration and Digital Asset Management.

Important information
What are the course objectives?

You will be awarded the AIIM ECM Master (ECMm) designation after passing the online exam and case study exercise. By earning this designation, you can call yourself an AIIM ECM Master.

Is this course for me?

The Enterprise Content Management (ECM) training is designed for Business Managers, IT Managers, Compliance Officers, Archivists, Librarians, Risk Managers, Records Managers, and Information Managers, as well as for solution providers, sales consultants, project managers, and technical staff.

Requirements: After joining the Enterprise Content Management (ECM) training, the exam and case study exercise are available via the internet. The course participant must pass these within 3 months of attending the Enterprise Content Management (ECM) training.

You will be awarded the AIIM ECM Master (ECMm) designation after passing the online exam and case study exercise.


Where and when

Starts Location Timetable
06 June 2017
12 December 2017
Noord Holland, Netherlands
See map
01 November 2016
Noord Holland, Netherlands
See map
1 - 4 November
21 March 2017
Unknown, London, England
See map

What you'll learn on the course

Business Process
Business Continuity
Business Process Management
Best Practice
Asset Management
Content Management
Document Management
Process management
IT Management

Course programme

ECM Strategy (Why ECM?)

  • Understand the concept of ECM and its business drivers
  • Be able to justify a wake up call about the need for best practice ECM
  • Make an explicit link between ECM and the current situation
  • Structure for identifying information assets
  • Enable content collaboration and reuse across an organization
  • Identify necessary resources and responsibilities for ECM
  • Explore the implications of a strategic ECM decision
  • Gain commitment for change
  • What's involved and who's responsible?

ECM Concept (What is ECM?) part A
Understand the information lifecycle, focusing on electronic content: capture, store, manage, preserve and deliver

ECM Concept part B

  • Consider the sources of information and appropriate capture mechanisms
  • Decide upon relevant storage models including audit trail and storage technologies
  • Consider the different concepts for managing information and content, such as BPM, Workflow, Collaboration, and Business Continuity
  • Review digital preservation techniques
  • Consider different ways of delivering information and content to employees, partners and customers
  • Decide upon re-purposing and interoperability
  • Review necessary metadata and indexing
  • Explain the concepts of classification and different approaches depending on local business needs
  • Cover search and retrieval
  • Discuss different levels of access control and security
  • Define interfaces, legacy systems and migration
  • Understand the impact of legislation, standards and regulation

ECM Process (How do you implement ECM?)

  • Manage an ECM program consisting of several coordinated projects
  • Identify the new roles, responsibilities and organizational structure necessary to provide governance and management
  • Understand the Concept of Operations as a shared vision of an ECM future
  • Plan and execute an Information Survey: what information do we have?
  • Develop a Business Case for ECM
  • Identify the business requirements of ECM systems
  • Develop and implement a Business Classification Scheme
  • Understand details of user groups and users
  • Recognize the impact of implementing ECM on the organizations IT infrastructure
  • Plan Pilot Implementation / Model Office
  • Plan roll-out stage of ECM Projects
  • Recognize the steps involved in sustaining ECM after implementation and realising the benefits

ECM Case
Allow participants to test and use their new knowledge for planning, designing and implementing ECM.

  • Introduction of Case Studies
  • Group 1 Strategy
  • Group 2 Concepts
  • Group 3 Process
  • Develop possible solutions
  • Presentations by Groups
  • Evaluation & Discussions
  • Post-Workshop Case Study