IATA Airline Customer Service Certificate

Patriot Aviation College offers six months IATA Airline Customer Service Certificate program. Airlines in addition to other service provider industries expend great sums of currency on marketing advertising as well as promotion of their services in the company of a clear cut objective which is of creating a center of attention for catching new customers in addition to retaining existing ones. Hence, it is the height of client service displayed by human resources across all levels that construct the product in addition to representation of the Airline.This course aims to provide you the competence, skills and customer service attitude to anticipate and respond to the needs of the customers .