Institute for Excellence in Services & Planning

Institute for Excellence in Services & Planning

Description

Airawat Aviation Academy Pvt. Ltd. (AAAPL), kick-started as the training arm of the Airawat Group, achieved pioneering heights in aviation related training. The Learning & Development wing of AAAPL recognized that customer service is the nucleus of any Service industry.

IESP is aimed at channelizing its efforts across a wider horizon of sectors with its 360 degree approach. The IESP team comprises of domain leaders and education experts from various fields like consulting, hospitality, aviation, retail, healthcare, road safety, infrastructure etc.

The IESP team comprises of domain leaders and education experts from various fields like consulting, hospitality, aviation, retail, healthcare, road safety, infrastructure etc. Their collective knowledge and experience gives a realistic training scenario and provides an opportunity for a valuable exchange of ideas and information.

Our Associations

Empaneled with Ministry of Defense (DGR) for Aviation Training to Ex-Defense personnel.

Joint Venture with the Government of Maharashtra (DVET) for Aviation Training and settingup training centres in the state of Maharashtra. Courses are being offered for airport Ground Staff and Cabin Crew.

Tie-up with Dowling College, School of Aviation, New York-USA for providing guidance,latest training materials & techniques to achieve International Exposure.

Excellence being our competency, IESP’s ‘Learning & Development’ wing focuses entirely on developing customized Aviation as we are Ground Handling Company and we do Audit in Aviation Company.
Healthcare Retail sectors, through its 2 unique Training formats.

Business to Business Training (B2B):Imparting latest and need-based training to other Corporate Organizations. We have successfully trained 7000 professionals, till date, including airline staff, ground handling agents, ramp technicians, defense personnel, traffic personnel etc. Some of our trusted clients include Cambata Aviation, Bhadra International (I) Ltd., NAS India, Government of Maharashtra (DVET), Ministry of Defense (DGR), Mumbai Traffic Police (Road Safety) and many more.

Business to Customer Training (B2C):Imparting training to students and aspiring professionals. We have successfully trained 2000 students till date, across India, from Kashmir to Kanyakumari, with a 90% placement success rate. Some of our trusted recruiters include Air India, Jet Airways, Kingfisher Airlines, Celebi NAS, Trident Flight Handlers, Foodies Bar, American Express and many more.

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Airport Handling Management Course in Chandīgarh Institute for Excellence in Services & Planning

...12 th pass Students Module 1 - Grooming Module 2 - Communication Skills / Soft Skills / Social Etiquette Module 3 - Aviation Product Knowledge Module... Learn about: Ground Handling, Aviation Academy, Aviation Training...

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Cabin Crew & hospitality Management Course in Chandīgarh Institute for Excellence in Services & Planning

...12th Pass Candidates Module 1 –Fitness & Diet Program Module 2 –Grooming Module 3 –Communication Skills / Soft Skills / Social Etiquette Module 4 – In-flight... Learn about: Air Hostess Academy, Airline Management, Air Crew...

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Cargo & Courier Management Course in Chandīgarh Institute for Excellence in Services & Planning

...– International Tariff Construction Procedures Module 5 – Dangerous Goods Regulations (DGR) Module 6 – Cargo Accounting Settlement Systems Module 7 – Cargo... Learn about: Cargo Handling, Air Cargo...

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History

Airawat Group’s core competencies encompass Operations, Training, Consulting and Manufacturing, with a workforce of more than 800 employees. The group has operations spread across 15 international and domestic airlines at 6 international airports.

We have successfully forayed into the Healthcare operations sector by offering management contract solutions in specific processes to one of Asia’s largest Hospitals based in Mumbai. The Group has a pan-India presence and an overseas office in New York, USA.

Thus, IESP draws a lot of its characteristics from being a part of a trusted service sector group, which helps the trainings to be designed, keeping in mind actual practical situations and group’s presence also helps IESP’s students increase their job options. Many IESP students have been absorbed by the operations arm of the Group.

Advantages of studying here

“Education is the most powerful weapon which you can use to change the world”– Nelson Mandela

India is now a witness to a sea of changes. Our economy is seeing a rapid upward trend due to the booming domestic sector and increasing foreign investments.The current demand for highly skilled and qualified professionals is being fulfilled by both, the urban and rural population.
Industries, today,have realized that customer loyalty and customer satisfaction are the key tools for success. No longer meeting just the basic need will suffice.

The current demand for highly skilled and qualified professionals is being fulfilled by both, the urban and rural population. Industries, today,have realized that customer loyalty and customer satisfaction are the key tools for success. No longer meeting just the basic need will suffice.

In the wake of this realization, the Education & Training industry too, is striving to add value at every stage. From pre-school learning to post-graduation and beyond, the need for continuous up-gradation of learning process and learning facilities are immense. Today, the Education & Training industry in India, is moving towards a unique mix of old-school and advanced methodologies of teaching and learning. The customer base is an exceptional blend of young students and working professionals, both wanting to benefit from the new trends in the Education & Training industry.

Aviation Industry, today, is synonymous with the highest standards of Customer Service. With the increasing competition, service becomes the differentiating factor and hence, the need for more trained professionals. This prompted the Airawat Group to foray into the Education & Training vertical with the launch of Airawat Aviation Academy (P) Ltd. (AAAPL) in 2007. The huge success of AAAPL, coupled with the demand for trained personnel in the services and planning sectors, motivated us to re-invent it further and re-christen it as the ‘Institute for Excellence in Services & Planning (IESP)’.

The team of IESP, having Pan-India operations, backed by its parent organization, firmly believes that quality knowledge must be made available to all along with innovative and interactive learning methods. We blend theoretical formats with first-hand, practical experience in related fields. This equips students with factual information as well as nurtures them to ‘hit-the-ground-running’ from the very first day in their career.

IESP’s ‘Learning & Development’ wing focuses on delivering customized and value-added training solutions through its capacity building approach in fields of Hospitality, Healthcare, Aviation, Retail, Road Safety and Infrastructure. The programs are categorized based on IESP’s two unique training models -Business to Customer Training (B2C) i.e. imparting training to students and aspiring professionals and Business to Business Training (B2B) i.e. imparting latest and need-based training to other Corporate Organizations.

It will be our constant endeavor to churn out service-industry professionals and make every effort to gain a global reputation for providing world-class training solutions. In addition to our existing presence, we envision 20 more institutes in India and neighboring nations by 2015.

I would like to take this opportunity to thank all the students, my team and the clients in the industry who have helped us to make this fascinating journey a success story.

Areas of specialisation

Aviation as we are Ground Handling Company and we do Audit in Aviation Company.
Healthcare