INTEGRATING IT WITH BUSINESSNational Insurance Academy
Price on request
IT and Business have become inseparable in 21st century. Through IT has contributed substantially in improving operational efficiencies and also enabled better flexibility to internal and especially external customers in terms of place, time and mode of availing IT-based insurance services; the overall quality of such services is largely dependent on how well business and IT are integrated across various facets of IT-based business systems.
This programme will enable business and IT officials
· Understand and appreciate importance of business and IT integration across people, processes and technologies
· Understand each other’s expectations, functioning and roles for ensuring better quality services to all the stakeholders.
· Identify challenges / issues in people integration, process integration and technology integration
· Share their experience-based views improve quality of IT-based services
IT-based business systems life cycle, IT-based business services life cycle, capability maturity models for continuous assessment and improvement, change management, case studies, experience sharing, workshop