International Tourism Specialist Training Programme

With the "International Tourism Specialist Program" Kuoni Academy brings one of the best International trainers - IST to India for a focused training on the fine nuances of the Service Industry.

The Content & Delivery partners for the "International Tourism Specialist Program" are The International School of Tourism Management - Zurich, Switzerland. IST is a federally acknowledged higher education institute offering diversified courses in tourism studies. It is one of the top 5 tourism schools in Switzerland.
Key topics covered in this program are:
Intercultural Competence
The Travel & Hospitality Industry - Introduction
Hotel Management basics and Guest Relations
Marketing Concepts
Information Management
Communications - verbal and non-verbal
Business Etiquette on an international Platform
Effective advertising techniques
Selling skills
Foreign Language
Group Dynamics
Best Practices (e.g. Switzerland)