Interviewing Skills

Middlesex University
In London (England)

Price on request

Important information

  • Short course
  • London (England)
  • Duration:
    1 Day
  • When:

This practical course will give you up to date techniques so you can be entirely confident of your performance. You'll learn key legal considerations, pick up essential tips to help you handle real life situations and develop first class interviewing skills.

By the end of the session, you'll be able to:

Understand the range of uses for interviews

Prepare for and plan an interview to meet specific situations/objectives as required

Important information
What are the course objectives?

By the end of the session, you'll be able to:

Conduct interviews effectively, lawfully and ethically

Record relevant information and outcomes

Provide feedback appropriately during and following an interview to interviewee and other authorised people.



Where and when

Starts Location
The Burroughs, NW4 4BT, London, England
See map

What you'll learn on the course

Skills and Training
Interviewing Skills
Ethical Considerations
non verbal communication
listening techniques
interview outcomes

Course programme

This intensive one day course covers the key skills and knowledge for successful interviews:
Interview types – formal and informal, including selection, exit, grievance, disciplinary, counselling, appraisal, supervision and information gathering/investigation
Appropriate climate for conduct of an interview
Structure and format of interviews according to purpose
Legal and ethical considerations in relation to interviewing
Questioning and listening techniques
Impact of non verbal communication
Ways to analyse and interpret information gained (facts, evidence, opinion, meaning)
Recording information (eg for subsequent challenges) and interview outcomes
Importance of feeding back during and after interviews to interviewee and authorised people, and methods of doing so.

This course is part of the Institute for Work Based Learning (IWBL) Management Series. Other workshops include:
Managing and Delivering Training
Personal Development and Effectiveness
Professional Presentation Skills
Recruitment and Selection
Sales and Negotiation Skills

Completion of four of the workshops in this series and a Work Based Learning Report leads to a Middlesex University Certificate in Personal and Professional Development NQF Level 4.