ISO 9000 Quality Systems (London, UK)

HRODC Postgraduate Training Institute
In Central London (England)

£ 4,000 - (Rs 3,26,500)

Important information

  • Training
  • Advanced
  • Central london (England)
  • 30 hours of class
  • Duration:
    5 Days
  • When:

Suitable for: Quality Assurance (QA) Managers, Quality Control (QC) Managers, QA Engineers, Process Engineers, GMP Managers, Chief Executive Officers (CEOs), Chief Operating Officers (COOs), Managing Directors, Auditors, Regulatory/Quality Compliance Professionals, Production Managers and Supervisors, Manufacturing Engineers, Plant and Purchasing Managers, Engineering Supervisors

Important information

Requirements: Degree or Work Experience


Where and when

Starts Location
Central London
Carburton Street, W1W 5EE, London, England
See map

What you'll learn on the course

Performance Management
Quality Systems
ISO 9000
ISO 9001
Quality management
Quality Training
ISO certification
World Trade
IT Management
Continuous Improvement
Quality Standard
Client or Customer Focus
Involvement of People
Process Approach
Systems Approach
Factual Approach to Decision Making
Mutually Beneficial Supplier Relationships
Periodic Internal Assessment
Independent Audit
System Documentation
 ISO’s 2005-2010 Action Plans
Complaints Handling In Organizations
Quality Plans

Course programme

Limted Contents:

  • Why Quality Standards Matter
  • What Is the International Organisation for Standardization (ISO)
  • ISO Structure
  • ISO Code of Ethics
  • What 'International Standardization' Means
  • How ISO Standards Benefit Society
  • The Hallmarks of the ISO Brand
  • ISO and World Trade
  • ISO and Developing Countries
  • How to Recognize ISO Standards
  • The ISO Standards: An Introduction
  • ISO Standards – ISO 9000 and ISO 1400: An Overview
  • The ISO 9000 Family
  • Objectives of ISO 9000
  • The Clients or Customers’ Quality Requirements
  • General Regulatory Quality Requirements
  • Enhancing Client and Customer Satisfaction,
  • Towards Continuous Quality Improvement
  • ISO Quality Principles
  • Principle 1 Client or Customer Focus
  • Principle 2 Leadership
  • Principle 3 Involvement of People
  • Principle 4 Process Approach
  • Principle 5 Systems Approach
  • Principle 6 Continuous Improvement
  • Principle 7 Factual Approach to Decision Making
  • Principle 8 Mutually Beneficial Supplier Relationships
  • The ISO 9000:2000 Series
  • ISO 9000:2005 Quality Systems - Fundamentals and Vocabulary
  • ISO 9001:2000 Quality Systems – Requirements
  • ISO 9004:2000 Quality Systems - Guidelines for Performance Improvements
  • ISO 19011: 2002 Guidelines for Quality and/or Environmental Systems Auditing
  • The ISO 9000 Quality Standards
  • IWA 1:2001 to IWA 1:2005 (International Workshop Agreement) - Guidelines for Process Improvements In Health Service Organizations
  • IWA 2:2003-Quality Systems - Guidelines for the Application of ISO 9001:2000 in Education
  • IWA 4:2005-Quality Systems -- Guidelines for the Application of ISO 9001:2000 in Local Government
  • ISO Guide 34:2000-General Requirements For The Competence Of Reference Material Producers
  • ISO Guide 34:2000/Cor 1:2003-
  • ISO 9000:2005-Quality Management Systems -- Fundamentals and Vocabulary
  • ISO 9001:2000-Quality Management Systems -- Requirements
  • ISO 9004:2000-Quality Management Systems -- Guidelines for Performance Improvements
  • ISO 10002:2004-Quality Management -- Customer Satisfaction -- Guidelines for Complaints Handling In Organizations
  • ISO 10005:2005-Quality Management Systems -- Guidelines for Quality Plans
  • ISO 10006:2003-Quality Management Systems -- Guidelines for Quality Management In Projects
  • ISO 10007:2003-Quality Management Systems -- Guidelines for Configuration Management
  • ISO 10012:2003-Measurement Management Systems -- Requirements for Measurement Processes and Measuring Equipment
  • ISO/TR 10013:2001-Guidelines for Quality Management System Documentation
  • ISO/TR 10014:1998-Guidelines for Managing the Economics of Quality
  • ISO 10015:1999-Quality Management -- Guidelines for Training
  • ISO/TR 10017:2003-Guidance on Statistical Techniques for ISO 9001:2000
  • ISO 10019:2005-Guidelines for the Selection of Quality Management System Consultants and Use of Their Services

Additional information

HRODC Postgraduate Training Institute is registered with the UK Registry of Learning Providers (UKRLP) of the Department for Business, Innovation and Skills (BIS), formerly Department of Innovation, Universities and Skills (DIUS). Its registration number is 10019585 and can be verified at