IT Infrastructure Library ® v3 Foundation (ITIl V3 ) Bootcamp

Jodo Institute
In Noida

Rs 18,000
VAT incl.
You can also call the Study Centre
12030... More
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Important information

  • Certificate
  • Noida
  • 24 hours of class
Description

Identify various ITIL® processes that can be implemented in an organization. Identify the benefits of implementing each ITIL® process in an organization. Improve service level and customer satisfaction in an organization. Reduce cost and improve quality of IT services in an organization. Identify the basic concepts related to each ITIL® process. Identify the activities and roles involved in each process.
Suitable for: This certificate beneficial especially for these professionals-. IT Service Providers. IT Directors and Managers. CIOs. IT Staff and Process Owners. IT Consultants. IT Developers. IT Auditors. IT Service Management Professionals. IT Management. IT Service Providers. Quality Assurance Professionals. Application, Project and Business Managers directly involved in IT. Executives Managing, Implementing and Operating IT services in-house or for External Customers. Any member of an IT organization in delivery of IT services etc

Important information
Venues

Where and when

Starts Location
On request
Noida
D-111, Sector 63 , Uttar Pradesh, India
See map

Frequent Asked Questions

· Requirements

* 6-12 months of experience in an IT Service Environment * Responsibility for taking substantial technical decisions affecting the support or delivery of IT services * The ability to communicate effectively with managers, subordinates, colleagues, users and customers at all levels of seniority.

Course programme

TIL Foundation BOOTCAMP: Course Outline • Introduction • Configuration Management • Service Desk & Incident Management • Problem Management • Change Management • Release Management • Service Level Management • Availability Management • Capacity Management • Business Continuity and IT Service Continuity Management • Financial Management for IT Services


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