ITIL® Intermediate (PPO) Planning, Protection and Optimisation Certification: Self Paced Online Learning

Syllabuss Educorp (P) Ltd.
Online

Rs 13,600
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Important information

  • Certificate
  • Online
  • Duration:
    3 Months
  • When:
    Flexible
  • Online campus
  • Delivery of study materials
  • Support service
  • Virtual classes
Description

The ITIL® Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a freestanding qualification, and is also part of the ITIL® Intermediate Capability stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management.
The purpose of this training module and the associated exam and certificate is to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Service Lifecycle core publications. The ITIL® Certificate in Planning, Protection and Optimization is intended to enable candidates to apply PPO practices during the service management lifecycle and specifically in the following key ITIL® process and role areas:

1. Capacity management
2. Availability management
3. IT service continuity management (ITSCM)
4. Information security management
5. Demand management

Important information
Venues

Where and when

Starts Location Timetable
Flexible
Online

Frequent Asked Questions

· What are the objectives of this course?

Candidates can expect to gain competencies in the following areas upon successful completion of the training and exam components related to our ITIL® Intermediate PPO Certification Training: 1. Service design in PPO and the service lifecycle context. 2. Processes across the service lifecycle pertaining to the practice elements within planning, protection and optimization. 3. Capacity management as a capability to realize successful service design. 4. Availability management as a capability to realize successful service design. 5. IT service continuity management as a capability to support overall business continuity management. 6. Information security management as part of the overall corporate governance framework. 7. Planning, protection and optimization roles and responsibilities. 8. Technology and implementation considerations. Organizational roles relevant to PPO.

· Who is it intended for?

1. IT Managers/Support teams 2. System Administrators/Analysts 3. Operations Managers 4. Database Administrators 5. Service Delivery Professionals 6. Quality Analysts 7. Application Management team/Development team 8. Process Owners/Practitioners

· Requirements

Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support etc. are ideal participants for ITIL® Intermediate PPO certification.

· Qualification

Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support etc. are ideal participants for ITIL® Intermediate PPO certification.

· What marks this course apart?

1. Get 28% salary hike as compared to your peers. 2. 7756 jobs for ITIL Intermediate certified 3. 26% opt for ITIL Intermediate certification

· What happens after requesting information?

1. The request then gets processed in our system & is assigned to our subject matter expert for the program/course for which candidate has enquired. 2. Syllabuss takes no time to revert to our client queries & advice the candidate to be ready with their queries/questions which shall be discussed with our counsellor.

· Where and how can I access the e-learning content? Are there any limitations?

Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

· What will I get along with this training?

You will have online access to e-learning, E-Books and practice tests along with the training.

What you'll learn on the course

Services Operations
Services Management
Service transition
Service Management

Teachers and trainers (1)

Sanchit Jain
Sanchit Jain
FACULTY

Course programme

Learning Unit 00 - Introductory Lesson

Learning Unit 01 - Introduction to PPO

Learning Unit 02 - Capacity Management

Learning Unit 03 - Availability Management

Learning Unit 04 - IT Service Continuity Management

Learning Unit 05 - Information Security Management

Learning Unit 06 - Demand Management

Learning Unit 07 - PPO Roles and Responsibilities

Learning Unit 08 - Technology and Implementation considerations

Learning Unit 09 - Summary exam preparation and direct studies


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