ITIL® Intermediate (PPO) Planning, Protection and Optimisation Certification: Self Paced Online Learning
Certificate
Online
Description
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Type
Certificate
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Methodology
Online
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Duration
3 Months
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
The ITIL® Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is a freestanding qualification, and is also part of the ITIL® Intermediate Capability stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management.
The purpose of this training module and the associated exam and certificate is to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Service Lifecycle core publications. The ITIL® Certificate in Planning, Protection and Optimization is intended to enable candidates to apply PPO practices during the service management lifecycle and specifically in the following key ITIL® process and role areas:
1. Capacity management
2. Availability management
3. IT service continuity management (ITSCM)
4. Information security management
5. Demand management
Facilities
Location
Start date
Start date
About this course
Candidates can expect to gain competencies in the following areas upon successful completion of the training and exam components related to our ITIL® Intermediate PPO Certification Training:
1. Service design in PPO and the service lifecycle context.
2. Processes across the service lifecycle pertaining to the practice elements within planning, protection and optimization.
3. Capacity management as a capability to realize successful service design.
4. Availability management as a capability to realize successful service design.
5. IT service continuity management as a capability to support overall business continuity management.
6. Information security management as part of the overall corporate governance framework.
7. Planning, protection and optimization roles and responsibilities.
8. Technology and implementation considerations.
Organizational roles relevant to PPO.
1. IT Managers/Support teams
2. System Administrators/Analysts
3. Operations Managers
4. Database Administrators
5. Service Delivery Professionals
6. Quality Analysts
7. Application Management team/Development team
8. Process Owners/Practitioners
Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support etc. are ideal participants for ITIL® Intermediate PPO certification.
Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support etc. are ideal participants for ITIL® Intermediate PPO certification.
1. Get 28% salary hike as compared to your peers.
2. 7756 jobs for ITIL Intermediate certified
3. 26% opt for ITIL Intermediate certification
1. The request then gets processed in our system & is assigned to our subject matter expert for the program/course for which candidate has enquired.
2. Syllabuss takes no time to revert to our client queries & advice the candidate to be ready with their queries/questions which shall be discussed with our counsellor.
Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.
You will have online access to e-learning, E-Books and practice tests along with the training.
Reviews
Subjects
- Services Operations
- Services Management
- Service transition
- Service Management
Teachers and trainers (1)
Sanchit Jain
FACULTY
Course programme
Learning Unit 00 - Introductory Lesson
Learning Unit 01 - Introduction to PPO
Learning Unit 02 - Capacity Management
Learning Unit 03 - Availability Management
Learning Unit 04 - IT Service Continuity Management
Learning Unit 05 - Information Security Management
Learning Unit 06 - Demand Management
Learning Unit 07 - PPO Roles and Responsibilities
Learning Unit 08 - Technology and Implementation considerations
Learning Unit 09 - Summary exam preparation and direct studies
ITIL® Intermediate (PPO) Planning, Protection and Optimisation Certification: Self Paced Online Learning