ITIL® Intermediate SS
-
This course was very helpful. Troy did a great job of learning about his audience and tailoring the course appropriately.
← | →
Course
Online
Description
-
Type
Course
-
Methodology
Online
Simplilearn is the World’s Largest Certification Training Provider, with over 400,000+ professionals trained globally
Trusted by the Fortune 500 companies as their learning provider for career growth and training
2000+ certified and experienced trainers conduct trainings for various courses across the globe
All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate in first attempt.
Reviews
-
This course was very helpful. Troy did a great job of learning about his audience and tailoring the course appropriately.
← | →
Course rating
Recommended
Centre rating
Matt Mazarin
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Intermediate
Course programme
- ITIL® Intermediate SS
- Learning Unit 00 - Introductory Lesson
- 0.1 ITIL® 2011 LIFECYCLE Module
- 0.2 Agenda
- 0.3 Objective
- 0.4 ITIL® 2011 Introduction
- 0.5 ITIL® 2011 Intermediate
- 0.6 ITIL - Qualification Criteria
- 0.7 Definition of Service Lifecycle
- 0.8 Definition of Service Capability
- 0.9 Difference between Lifecycle and Capability Modules
- 0.10 Managing Across the Lifecycle
- 0.11 Accreditation Institute
- 0.12 SS Course Description
- 0.13 Course Objective
- 0.14 Target Candidate
- 0.15 Target Candidate - Cont
- 0.16 Exam Pre-requisites
- 0.17 ITIL® 2011 SS Exam Format
- 0.18 EXAM TIPS
- 0.19 Course Outline
- 0.20 Quiz
- 0.21 Foundation Basics
- 0.22 What is ITIL ?
- 0.23 Benefits of ITIL
- 0.24 The ITIL 2011 Lifecycle
- 0.25 Service and Service Management ?
- 0.26 Service Strategy - Purpose
- 0.27 Service Strategy - Key Processes
- 0.28 Service Strategy - Basics
- 0.29 Service Strategy - Basics
- 0.30 Service Strategy - Basics
- 0.31 Service Strategy - Basics
- 0.32 Service Design - Purpose and Objectives
- 0.33 Service Design - Basics
- 0.34 Service Design - Key Processes
- 0.35 Service Design - Basics
- 0.36 Service Transition Purpose
- 0.37 Service Transition - Key Principles
- 0.38 Service Transition - Key Processes
- 0.39 Service Transition - Key Roles and Responsibilities
- 0.40 Service Operations - Purpose
- 0.41 Service Operations - Key Functions and Processes
- 0.42 Service Operations - Value to Business
- 0.43 Continual Service Improvements - Purpose
- 0.44 Continual Service Improvements - Basics
- 0.45 Key Links, Inputs and Outputs of the Service Lifecycle Stages
- 0.46 Quiz
- Learning Unit 01 - Introduction to Service Strategy
- 1.1 Learning Unit 01 - Introduction to Service Strategy
- 1.2 Overview
- 1.3 Overview
- 1.4 Why Service Strategy at the Core ?
- 1.5 Quiz
- Learning Unit 00 - Introductory Lesson
ITIL® Intermediate SS