ITIL® Intermediate (SS) Service Strategy Certification: Online Self Paced Learning

Syllabuss Educorp (P) Ltd.
Online

Rs 13,600
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Important information

  • Certificate
  • Online
  • Duration:
    3 Months
  • When:
    Flexible
  • Online campus
  • Delivery of study materials
  • Support service
  • Virtual classes
Description

ITIL®SS training from Syllabuss, covering the risks and success factors of IT services, ensures that you clear the ITIL SS exam in the first attempt. The ITIL Intermediate Qualification: Service Strategy Certificate is a free-standing qualification, which is also a part of the ITIL Intermediate.

Lifecycle stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management. The purpose of this training module is to impart, test, and validate the knowledge on ITSM strategies and best practices as documented in the ITIL® Service Strategy publication.

Important information
Venues

Where and when

Starts Location Timetable
Flexible
Online

Frequent Asked Questions

· What are the objectives of this course?

By the end of ITIL® SS certification training you will: 1. Understand the purpose, principles and processes in service strategy 2. Explain governance in terms of service strategy 3. Identify how to organize for service strategy 4. Define the technological considerations in service strategy 5. Explain the implementation of service strategy 6. Identify challenges, critical success factors and risks 7. Create and operate customer-focused ITIL service strategies

· Who is it intended for?

• Chief Information Officers (CIOs) • Chief Technology Officers (CTOs) • Service Designers • IT Architects • IT Planners • IT Consultants • IT Audit Managers • IT Security Managers • ITSM® (IT Service Management) trainers, • IT professionals associated with a service transition environment, • ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and • Individuals requiring an in-depth knowledge of ITIL® Service Transition phase as part of the ITIL® Service Lifecycle

· Requirements

1. A minimum 21 hours of instruction with an Accredited Training Organization (or an accredited e-learning solution) 2. ITIL Foundation Certificate in IT Service Management. 3. A basic IT literacy and around 2 years IT experience are highly desirable.

· Qualification

1. A minimum 21 hours of instruction with an Accredited Training Organization (or an accredited e-learning solution) 2. ITIL Foundation Certificate in IT Service Management. 3. A basic IT literacy and around 2 years IT experience are highly desirable.

· What marks this course apart?

1. Get 28% salary hike as compared to your peers. 2. 7756 jobs for ITIL Intermediate certified 3. 26% opt for ITIL Intermediate certification

· What happens after requesting information?

. The request then gets processed in our system & is assigned to our subject matter expert for the program/course for which candidate has enquired. 2. Syllabuss takes no time to revert to our client queries & advice the candidate to be ready with their queries/questions which shall be discussed with our counsellor.

· Where and how can I access the e-learning content? Are there any limitations?

Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

What you'll learn on the course

Services Operations
Services Management
Service transition
Service Management

Teachers and trainers (1)

Sanchit Jain
Sanchit Jain
FACULTY

Course programme

Learning Unit 00 - Introductory Lesson

Learning Unit 01 - Introduction to Service Strategy

Learning Unit 02 - Service Management as a Practice

Learning Unit 03 - Service Strategy Principles

Learning Unit 04 - Service Strategy Processes

Learning Unit 05 - Service Strategy, Governance, Architecture and ITSM Implementation Strategies

Learning Unit 06 - Organizing for Service Strategy

Learning Unit 07 - Technology Considerations

Learning Unit 08 - Implementing Service Strategy

Learning Unit 09 - Challenges, Critical Success Factors and Risks

Learning Unit 10 - Summary and Directed Studies


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