ITIL® Intermediate (SS) Service Strategy Certification: Online Self Paced Learning

By the end of ITIL® SS certification training you will:

1. Understand the purpose, principles and processes in service strategy
2. Explain governance in terms of service strategy
3. Identify how to organize for service strategy
4. Define the technological considerations in service strategy
5. Explain the implementation of service strategy
6. Identify challenges, critical success factors and risks
7. Create and operate customer-focused ITIL service strategies

• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Service Designers
• IT Architects
• IT Planners
• IT Consultants
• IT Audit Managers
• IT Security Managers
• ITSM® (IT Service Management) trainers,
• IT professionals associated with a service transition environment,
• ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and
• Individuals requiring an in-depth knowledge of ITIL® Service Transition phase as part of the ITIL® Service Lifecycle

1. A minimum 21 hours of instruction with an Accredited Training Organization (or an accredited e-learning solution)
2. ITIL Foundation Certificate in IT Service Management.
3. A basic IT literacy and around 2 years IT experience are highly desirable.

1. A minimum 21 hours of instruction with an Accredited Training Organization (or an accredited e-learning solution)
2. ITIL Foundation Certificate in IT Service Management.
3. A basic IT literacy and around 2 years IT experience are highly desirable.

1. Get 28% salary hike as compared to your peers.
2. 7756 jobs for ITIL Intermediate certified
3. 26% opt for ITIL Intermediate certification

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