ITIL® Intermediate (ST) Service Transition Certification: Self Paced Online Learning

Syllabuss Educorp (P) Ltd.
Online

Rs 13,600
VAT incl.
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Important information

  • Certificate
  • Online
  • Duration:
    3 Months
  • When:
    Flexible
  • Online campus
  • Delivery of study materials
  • Support service
  • Virtual classes
Description

The Service Transition (ST) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of process elements, practice components, and management techniques to build, test and implement products and services.

The ST module is focused on equipping professionals with the knowledge of best practices required for implementing change decided upon during the Service Strategy and Service Design stages of the ITIL® Service Lifecycle.
The courseware has been approved by APMG and CSME and includes quizzes and sample test papers.

Important information
Venues

Where and when

Starts Location Timetable
Flexible
Online

Frequent Asked Questions

· What are the objectives of this course?

Objectives of ITIL® Intermediate ST: ITIL® SS certification training will ENABLE YOU TO: 1. Describe the purpose, principles and processes in service transition. 2. Identify how to manage people through service transitions. 3. Identify how to organise for service transition. 4. Define the technological considerations in service transition. 5. Identify how to implement and improve service transition. 6. Identify challenges, critical success factors and risks.

· Who is it intended for?

• Chief Information Officers (CIOs) • Chief Technology Officers (CTOs) • Service Designers • IT Architects • IT Planners • IT Consultants • IT Audit Managers • IT Security Managers • ITSM® (IT Service Management) trainers, • IT professionals associated with a service transition environment, • ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and • Individuals requiring an in-depth knowledge of ITIL® Service Transition phase as part of the ITIL® Service Lifecycle.

· Requirements

To be eligible for the ITIL® Intermediate Module – Service Transition qualification, the following requirements have to be met: 1. A minimum 21 hours of instruction with an Accredited Training Organisation (or an accredited e-learning solution). 2. ITIL Foundation Certificate in IT Service Management.

· Qualification

To be eligible for the ITIL® Intermediate Module – Service Transition qualification, the following requirements have to be met: 1. A minimum 21 hours of instruction with an Accredited Training Organisation (or an accredited e-learning solution). 2. ITIL Foundation Certificate in IT Service Management.

· What marks this course apart?

Currently in its third version, ITIL® is the world’s most widely-used IT service management framework and is based on global best practices in IT service management. ITIL®qualifications set international benchmarks of quality for IT professionals all over the world. Professionals taking up ITIL® training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The value of ITIL®has increased sharply in recent years and an ITIL® certification is fast becoming an entry requirement for a majority of IT-based roles. The ITIL® Intermediate Service Transition module is worth three credits among the 17 credits required to qualify for the Managing Across the Lifecycle module. The demand for certified professionals in this module is increasing at a faster pace and there are more than 10,000 certified professionals, across the world. Career Benefits: An ITIL®certifications helps IT professionals add weight to their profile, and typically 40% more compared to their non-certified peers. The ST module of the ITIL®Intermediate Level enables candidates to: • Understand how to plan and manage the transition to using new or revised resources. • Understand and manage changes to IT services in line with business strategy and customer expectations. • Identify the role of service transition in flexible change management and improvement of service delivery.

· What happens after requesting information?

1. The request then gets processed in our system & is assigned to our subject matter expert for the program/course for which candidate has enquired. 2. Syllabuss takes no time to revert to our client queries & advice the candidate to be ready with their queries/questions which shall be discussed with our counsellor.

What you'll learn on the course

Services Operations
Services Management
Service transition
Service Management

Teachers and trainers (1)

Sanchit Jain
Sanchit Jain
FACULTY

Course programme

Course Preview

Getting started with ITIL ST
Lesson 01 - Introductory Lesson
Lesson 01 - Introduction to Service Transition
Lesson 02 - Service Transition Principles
Lesson 03 - Service Transition Processes
Lesson 04 - Managing people through Service Transition
Lesson 05 - Organizing for Service Transition
Lesson 06 - Technology Considerations
Lesson 07 - Implementing and improving Service Transition
Lesson 08 - Challenges, Critical Success Factors and Risks
Lesson 09 - Summary, case studies, exam preparation and directed


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