ITIL® (MALC) Managing across the Lifecycle: Online Self Paced LearningSyllabuss Educorp (P) Ltd.
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
Frequent Asked Questions
· What are the objectives of this course?
ITIL Managing Across the Lifecycle certification will enable you to: 1. Describe the key concepts of the service lifecycle. 2. Define strategies of Communication and Stakeholder Management. 3. Explain the integrating service management processes across the service lifecycle. 4. Identify the steps of managing services across the service lifecycle. 5. Define the importance of Governance and Organization. Define Measurement. 6. Identify how to implement and improve service management capability
· Who is it intended for?
1. IT Managers/Support teams 2. System Administrators/Analysts 3. Operations Managers 4. Database Administrators 5. Service Delivery Professionals 6. Quality Analysts 7. Application Management team/Development team 8. Process Owners/Practitioners
To be eligible for the ITIL® Managing Across the Lifecycle certification, candidates have to fulfil the following requirements: 1. At least 30 contact hours for this syllabus as part of a formal, approved training course/scheme. 2. Must have two (2) credits from the ITIL®Foundation certificate plus a minimum of 15 credits from ITIL® Intermediate certificate. 3. Holders of ITIL®Expert certificate in IT service management are also eligible.
To be eligible for the ITIL® Managing Across the Lifecycle certification, candidates have to fulfill the following requirements: 1. At least 30 contact hours for this syllabus as part of a formal, approved training course/scheme. 2. Must have two (2) credits from the ITIL®Foundation certificate plus a minimum of 15 credits from ITIL® Intermediate certificate. 3. Holders of ITIL®Expert certificate in IT service management are also eligible.
· What marks this course apart?
The career benefits of this course are as follows: 1. It offers credits for becoming ITIL® Expert. 2. This certification will increase your visibility in your organization. 3. This certification sets you apart from your colleagues, and ensures you get recognized for your knowledge and skill. 4. Certified professionals can expect roles such as Chief Information officer, Senior IT Manager, Supervisor, IT Operations Practitioner. Certified professionals in this field are in high-demand and their job prospects grow depending on their certification levels. Certified professionals in ITIL®Managing Across the Lifecycle field are highly paid for their skills and expertise in the industry. 5. According to the recent surveys by payscale.com, the average salary of the ITIL® Managing Across the Lifecycle certified professional is $90,000 and they are hired by top companies across the globe.
· What happens after requesting information?
1. The request then gets processed in our system & is assigned to our subject matter expert for the program/course for which candidate has enquired. 2. Syllabuss takes no time to revert to our client queries & advice the candidate to be ready with their queries/questions which shall be discussed with our counsellor.
· Where and how can I access the e-learning content? Are there any limitations?
Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.
· What will I get along with this training?
You will have online access to e-learning, E-Books and practice tests along with the training.
What you'll learn on the course
Teachers and trainers (1)
Learning Unit 00 - Introduction to the Course
Learning Unit 01 - Key Concepts of the Service Lifecycle
Learning Unit 02 - Communication and Stakeholder Management
Learning Unit 03 - Integrating Service Management Processes Across the Service Lifecycle
Learning Unit 04 - Managing Services Across the Service Lifecycle
Learning Unit 05 - Governance and Organisation
Learning Unit 06 - Measurement
Learning Unit 07 - Implementing and Improving Service Management Capability
Learning Unit 08 - Summary and Directed Studies