ITIL® Service Transition Training Course with Exam

The Knowledge Academy
Special Emagister price

£ 499 - (Rs 40,685) £ 449 - (Rs 36,608)
VAT incl.

Important information

  • Course
  • Intermediate
  • Online
  • 13 hours of study
  • Duration:
    90 Days
  • When:

The Knowledge Academy’s ITIL Online training course will prepare delegates for the Service Transition exam, which is included in this course. ITIL Online Service Transition Training Course will build on previous knowledge from the ITIL Foundation certification, which will allow them to improve their career prospects and abilities within the workplace. Students will learn about the processes needed to build, test and implement IT products and services. By choosing The Knowledge Academy's online ITIL® Service Transition training course delegates will be able to learn at their own pace, in their chosen environment, giving them the best possible learning experience and allowing them to complete their exams when they feel ready.

Important information
Is this course for me?

ITIL Online Service Transition Training Course with Exam is intended for those looking to learn about the Service Transition Training area of IT Service Management to gain the certifications needed for a career or just to improve on their understanding. This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.
This Certification is most suited for:
• IT support engineers looking to specialise in network support and management
• Network Engineers
• IT professionals looking for a widely regarded industry-specific qualification
• Executive and Directors of IT department

Price for Emagister users: Limited Time Offer

Requirements: It is required that delegates complete and pass the ITIL Foundation course and exam before enrolling onto this course.


Where and when

Starts Location

What you'll learn on the course

Decision Making
Project Control
Conflict Resolution
Problem Solving
IT Project Management
Systems Administration
Service Operations
Service Management
IT Service Management
Service Transition
IT Infrastructure Library
Project Control

Course programme

The ITIL Online Service Transition Training Course will cover the following topics:

  • Introduction to Service Transition
    • The inputs and outputs from Service Transition as it interfaces with the other Service Lifecycle phases.
    • The fundamental aspects of Service Transition
    • The definitions of the aspects of Service Transition
  • Service Transition Principles
    • The best practises of Service Transition in relation to stakeholder relationships
    • How to apply theses best practises
  • Organising for Service transition
    • The interfaces that exist between Service Transition and other organisational units and the “handover points”
    • What Service Transition needs Service Design and Service Operation, how it uses them and what it uses from them
    • The roles and responsibilities of Service Transition and how a Service Transition organisation would be structures to utilise these roles
  • Consideration of Technology
    • Types of Service Asset and Configuration Management, Knowledge Management and workflow tools that can be used to back Service Transition
    • The technology requirements that support Service Transition, how these would be used and where these would be used
  • Implementation and improvement of Service Transition
    • The stages for introducing Service Transition into an organisation
    • The pre-requisites, challenges and risks involved in Service Transition.