ITIL v3 Foundation Course
Training
In New Delhi
Description
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Type
Training
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Location
New delhi
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Duration
3 Days
At the end of this course, you will be able to: Identify the key principles and concepts of IT Service Management. Identify the benefits of implementing ITIL in an organization. Identify the Service Management processes and how they map to the Service Lifecycle. Identify the activities and roles involved with the Service Lifecycle. Identify the relationship of each component of the Service Lifecycle. Identify the factors that affect the effectiveness of the Service Lifecycle. Suitable for: IT Management. IT Support Staff. IT Consultants. Business Managers. Business Process Owners. IT Developers. Service Providers. System Integrators
Facilities
Location
Start date
Start date
About this course
None, although a familiarity with IT service delivery will be beneficial.
Reviews
Course programme
The mentioned package will include 100% passing guarantee and one free re-take if the participant fails to pass exam.
Additional information
ITIL v3 Foundation Course