Management of Aviation Quality and ServiceInternational Air Transport Association
Price on request
Enhance client contentment & security following industry best-practices.
After completing the program, students will be in a position to:
· to enforce a quality systems
· associate the ISO 9001: 2000 models & JAA & FAA quality standard
The program is suitable for:
· ANS provider
· Civil Aviation Authority
· Airline managers and operational staffs
· Airport manager
· models for quality management &customer services.
· Advancing of process: quality cost; & process efficiencies.
· ISO 9001: 2000 models & ISO 9000 series standard. JAA or EASA & FAA quality management standard.
· Quality & service policy. Customer service standard.
· Quality & service audit.