Masters of Business Administration:OPERATIONS MANAGEMENTShri VaishnavSM Institute of Management
Price on request
Management Principles and Practices
Mathematics and Statistics for Managers
Accounting for Managers
IT and E-Business Fundamentals
Organization Behavior and Processes
The objective of this course is to help the students understand the concepts of production function,
inventory control, quality control and application of technical models and techniques for solving production problem.
1. Introduction to Production and Operations Management:
Nature of Production / Operations Management, Production Function and its Environment, Functions
of Production/Operations Manager, Organization of Production Function; Productivity- Definition,
Types of Productivity, Factors affecting Productivity, Methods for improving Productivity;
Standardized Service Strategy, Assemble-to-Order Strategy, Customized Services Strategy.
2. Facilities Planning:
Product Selection and Design, Service Design, Process and Technology Selection, Location of
Manufacturing / Service Facility - Quantitative (Centre of Gravity Model, Median Model, Dimensional
Analysis, Brown & Gibson Model) and Qualitative Model.
3. Layout of Manufacturing/service facility:
Product layout, process layout, fixed position and group layout, layout design: Relationship based
and Load-Distance cost matrix. Materials handling concepts.
4. Resources Requirement Planning:
Capacity Planning, Concept and Application of Learning Curve.
5. Production Planning and Control: Aggregate Production Planning - Chase strategy, Level
production strategy, Mixed strategy, Materials Requirement Planning.
6. Operations Scheduling:
Production Activity Control for Mass Manufacturing.( Assembly line balancing, batch processing and
Job shop -n-jobs on single machine, n-jobs on Two/Three machines (Johnson’s Rule), 2-jobs on mmachines
(Graphical method – Aker’s Algorithm)
7. Quality Management :
Evolution of Quality Concept, TQM, Quality Gurus ( Juran , Crosby, Deming ), Statistical Process
Control - Control Charts and their Applications, Acceptance Sampling, Operating Characteristics
Curve and its applications, Quality Circles, Six Sigma, ISO 9000 & ISO14000.
8. Emerging Trends in Operations Management:
Business Process Reengineering (Principles and guidelines for implementation), Theory of