Masters of Business Administration:ORGANIZATIONAL BEHAVIOUR AND PROCESSESShri VaishnavSM Institute of Management
Price on request
Management Principles and Practices
Mathematics and Statistics for Managers
Accounting for Managers
IT and E-Business Fundamentals
Organization Behavior and Processes
Objective of this course is to help students to understand human Behavior in organizations at cross cultural level so that they improve their managerial effectiveness.
1. Foundations of Individual Behavior:
The organization and the individual: Personality:Determinants and Attributes , Job Attitudes, Learning
and Learning Theories, Perception , Cross cultural issues in OB.
Case: Right Man, Wrong Job?
Definition and concept, theories of motivation- Maslow’s Hierarchy of Needs, Herzberg's Two Factor
theory, ERG theory, Vroom's Expectancy theory, Equity theory, Reinforcement theory and Behavior
Case: Frustrated at age 30.
3. Foundations of Group Behavior:
Defining and Classifying Groups, stages of group development, Group Structure, Group Processes,
Group Dynamics, Group v/s Team, Team Effectiveness. Group and Intergroup Relations.
Case: A virtual team at Nanavati Associates.
Nature and Significance of leadership, leadership in different cultures, leadership theories and Styles :
Trait theories, Behavioral theories-- Ohio State Studies, Michigan Studies, and Managerial Grid.
Contingency theories-- Fiedler’s Model, Hersey and Blanchard's Situational theory, Path Goal theory,
emotional intelligence and leadership effectiveness, Recent Development in Leadership Theory.
Case: Narayanmurthi and Infosys
5. Conflict and Negotiation
Transitions in Conflict Thought, Functional versus Dysfunctional Conflict, Conflict Process, Conflict
Management Techniques, Negotiation process ,Bargaining strategies ,Global implications.
Case: The making of the Brooklyn Bluebirds.
6. Organizational Culture:
Concept, Relationship of Culture with organizational behavior, National and Global Culture, Levels of
organizational culture, Analyzing managing and changing organizational culture, Global Implications for
Case: Amazon.Com : Innovation via the”Two –Pizza Team.”
7. Organizational Change and Stress Management:
Forces for Change, Resistance to Change, approaches to managing organizational change, Work
stress and its management
Case: Innovating innovation.